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Holiday Inn Aberdeen West – reviews, photos

4.0 of 5
Westhill Dr, Aberdeen AB32 6TT, Scotland
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Holiday Inn Aberdeen West
Holiday Inn Aberdeen West
Holiday Inn Aberdeen West
Holiday Inn Aberdeen West
Holiday Inn Aberdeen West
Holiday Inn Aberdeen West
Ranked #7 of 66 hotels in Aberdeen
4.5 of 5 stars 126 Reviews
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126 reviews from our community

What travellers say about this hotel
  • High standard(4)
  • Wedding reception(3)
  • Italian restaurant(3)
  • Very good(3)
Traveller rating
    78
    34
    8
    4
    2
Only show reviews for Family (23) | Couples (28) | Business (40)
Date Rating
Aberdeen, United Kingdom
1 review
1 helpful vote 1 helpful vote
“AMAZING NIGHT!!”
5 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

The Holiday Inn was the prime location for hosting a Dinner and Dance, everything about the night and Venue was superb!! The staff were great and the evening went so well and this was down to the room looking so glitzy and glamorous which set the tone for the evening. All I have had is compliments on the venue, food and staff.

Massive thank you to everyone who made Friday (3.2.12) a success.

Thanks again, we will defintley be using the Holiday Inn in the future for upcoming events.

Kindest Regards
Kelly Cumming

  • Stayed February 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Kelly C about Holiday Inn Aberdeen West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BBurnett, General Manager at Holiday Inn Aberdeen West, responded to this review
30 March 2012
Dear Kelly
Thank you for a great review of the hotel after your own amazing night.
It was a pleasure for me and the team here to be able to assist you in your fundraising efforts and we all admire your strength, courage and determination in the way you pulled your event together.
Look forward to doing it again next time.
Best regards
Bill
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewer
5 reviews 5 reviews
“The Italian restaurant was disappointing.”
3 of 5 stars Reviewed 5 February 2012 via mobile

My family and I ate in the Italian restaurant last night. I have eaten there a few times before in 2011 and found the food okay. Last night a number of people at our table found their food very bland. It included pasta with no flavour, deep fried risotto with no taste, and disappointing pork belly.
Hopefully this was just a one off bad experience, or an new chef or something. I will return to Luigis at some point but I won't be in a hurry!

  • Stayed February 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 4 more reviews by MissKimberrr for Aberdeen
Ask MissKimberrr about Holiday Inn Aberdeen West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BBurnett, General Manager at Holiday Inn Aberdeen West, responded to this review
30 March 2012
Dear MissKimberrr
I was sorry to read your review of Luigi's Italian Restaurant.
On occasion we may not get everything quite right, but I assure you this is very rare. Our AA Rosette for Luigi's is recognition of our normal high standard of food quality and service.
Please do return and do not hesitate to contact me directly at that time if we do not restore your faith in us.
Thank you
Bill Burnett
General Manager
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Edinburgh, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Excellent - can't wait to go back!”
5 of 5 stars Reviewed 21 January 2012

We stayed there for the night last week and arrived after 11pm but nothing was a problem for the staff.

The room was on the 3rd floor and has velux windows which gives the room character. It is tastely and freshly decorated. The room itself was spotless and the bathroom had a lovely big shower.

The breakfast had a super selection of items and I can recommend the porridge!

As a priority customer we were allowed late check out - but there was a slight mix up with this which was rectified and not a problem.

We will certainly be back and look forward to going back!

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask scottycamper about Holiday Inn Aberdeen West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BBurnett, General Manager at Holiday Inn Aberdeen West, responded to this review
30 March 2012
Dear scottycamper
Thank you taking the time to write a great informative review of the hotel.
I am very pleased that we have achieved an Excellent recommendation from you and which is backed up by Tripadvsor themselves.
We'll see you again soon hopefully.

Bill Burnett
General Manager.
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Aberdeen, Scotland
Senior Contributor
22 reviews 22 reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
“Italian restaurant”
1 of 5 stars Reviewed 14 January 2012

Ate at Luigis and was VERY disappointed. Service was very slow & food not that great. Was on a reduced menu prior to new menu being launched. Wasn't busy but still managed to mess up my order serving me goats cheese (which I detest) instead of mozzarella. Main course was meant to be Arriabiata but was pretty tasteless. No spice & could taste lemon oil!!! Yuk!!! Had to ask couple of times before I got the wine I ordered. Didn't stay for dessert!!!! We live locally but doubt well be back. Very expensive for what u get.

  • Stayed January 2012
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Shazbo92 about Holiday Inn Aberdeen West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BBurnett, General Manager at Holiday Inn Aberdeen West, responded to this review
30 March 2012
Dear Shazbo92
I'm sorry that we did not satisfy you with our interim menu, prior to our new menu launch. There is no excuse and I apologise to you if we have caused dissappointment.
Please contact me to see if there is any opportunity for me to make amends and restore our reputation for great food and great value with you.
Kind regards
Bill Burnett
General Manager
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Aberdeen, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
“Christmas day dinner”
5 of 5 stars Reviewed 12 January 2012

This was our first year of having Christmas dinner out and we were quite unsure about it, but believe me we had nothing to worry about. From the minute we entered the doors of the hotel we were greeted with a warm welcome. We were quite a large party of 16 age range 9 mths to
65 years. Everyone enjoyed themselves food was beautiful, decor amazing, staff were excellent and friendly. Some of our family stayed over in the hotel rooms are first class. And of course not forgetting the visit from Santa. Would recommend this hotel to everyone 10/10.
David and Gloria Officer Aberdeenshire

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Gloria977 about Holiday Inn Aberdeen West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BBurnett, General Manager at Holiday Inn Aberdeen West, responded to this review
30 March 2012
Dear Gloria977
Thank you for a great review of our Christmas Day lunch. I am very pleased that you had such a great day with us.
I hope that we will see you and your family again this year.
Best regards

Bill Burnett
General Manager
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Additional Information about Holiday Inn Aberdeen West

  • Holiday Inn Aberdeen
  • Aberdeen Holiday Inn
Address: Westhill Dr, Aberdeen AB32 6TT, Scotland
Price range (per night):* INR5,769 - 16,243

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