Where to start!
At check in they tried to charge me £20 more for the room per night than my company had agreed with them. They then tried to charge me for breakfast, which was included in the price.
I was then given the wrong room key.
The hotel is tired and dirty and the service at the reception, bar and restaurant is appalling. Restaurant menu was a sheet of white A4 paper, which was to be found laying on the bar, not on any tables. Half the dishes on the menu were not available. There were five in our party and we each ordered steak as the main course only to be informed that only four steaks were available!!!
Breakfast was a comedy of errors, food poorly cooked food which was either burnt or half cooked. On one morning the staff failed to show up on time and the table had not been cleaned after use by guests who had eaten earlier.
On returning to the hotel one night and encountered bags of rubbish in the only lift. Whatever they contained was foul smelling and this forced me to use the stairs. I would have reported this to the reception, but as usual, no one was around.
The hotel has no car park. The only place to park your car is in a small car park to the rear of the building in a small car park surrounded by local shops and neds, best of luck finding a space, not that you'll want to park there anyway.
On check out they managed to get by bill wrong yet again.
DO NOT USE THIS HOTEL. It make Faulty Towers look good.
Room Tip: Stay somewhere else
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC