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Premier Inn Aberdeen Westhill – reviews, photos

Straik Road | Westhill, Aberdeen AB32 6HF, Scotland
Hotel amenities
Premier Inn Aberdeen Westhill
Ranked #11 of 66 hotels in Aberdeen
4.0 of 5 stars 76 Reviews
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76 reviews from our community

    Trip type
Traveller rating
    34
    31
    8
    2
    1
Date Rating
Glasgow, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Fanastic Staff”
5 of 5 stars Reviewed 12 February 2012

Staff could not do enough for us. I was up on business and had an appointment at 11am on the morning after the evening we had stayed at the Premier Inn in Westhill. My wife was with me and was looking for somewhere to sit whilst I was with my client. The staff allowed her a late checkout. Staff helped me find my way to my appointment.

I had read tripadvisor and had an open view about what this Premier Inn would be like but it was easily one of the most pleasant stays I have had at a Premier Inn. With regards to the Shepherds Restuarant attached to the Premier Inn, I found that it was great. Food was excellent and prices reasonable. Only complaint was that when we are staying at Premier Inn, our evening tends to centre around our evening meal as we are usually just passing through. However, the staff in the Shepherds Restuarant tended to be rather quick with serving courses leaving not much time to digest the fine food that they were dishing up. Also, as soon as it appeared we had finished the bill arrived making us feel obliged to leave. However, the restuarant staff were very helpful besides this and the restuarant was much better than the tripadvisor reports.

  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask jsfas about Premier Inn Aberdeen Westhill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aberdeenwesthill_gm, Manager at Premier Inn Aberdeen Westhill, responded to this review
16 February 2012
I would like to thank you for taking the time to leave such fabulous feedback regarding your recent stay here at Premier Inn Aberdeen Westhill. My team really enjoy receiving such positive feedback and are happy to hear you enjoyed your time here with us. Although the restaurant does not belong to us they are still very interested in our guests feedback and were equally thrilled to see you enjoyed your dining with them and they would like to thank you for your feedback regarding your experience with them.

Thanks again and we hope to welcome you back soon.

Regards,

Cheryl Thomson
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
East Anglia
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Usual Premier, Reasonable quality and Price.”
3 of 5 stars Reviewed 23 January 2012
1
person found this review helpful

The Hotel Is perfectly adequate and situated next to the industrial estate. Ideal for myself when visiting a company there. Hotel was clean and staff were very polite.
The associated restuarant (The Shepherds Rest) was a disappointment. For a relative modern build its operation and presentation was poor, Restuarant service was poor on some evenings, the food was variable in quality, from excellent to over cooked beyond eating. At breakfast, some mornings there were fresh fruit, but not at others.
The general neglect is obvious, the outside ashtray was never emptied in the 8 days I was there, the gardens show lack of maintenace, Advertising signs are wedged behind waste downpipes and Summer umbrella poles are "Abandoned" at outside tables.
I will use the Hotel again (For business) solely because of its location and lack of other hotels in the area.

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask RAHEastAnglia about Premier Inn Aberdeen Westhill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly Latham, Social Media at Premier Inn Aberdeen Westhill, responded to this review
25 January 2012
Thank you for your review. It really matters to us that our guests enjoy every aspect of their stay, from the cleanliness of our rooms, to the quality of the food served in the restaurants. Although The Shepherds Rest is not a Whitbread run restaurant, we will ensure that your feedback is passed to the company responsible for this establishment for a full investigation. Thank you once again for your review.
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Windsor, United Kingdom
1 review
“6 great nights at Westhill PI”
1 of 5 stars Reviewed 9 January 2012

Stayed whilst celebrating a belated Hogmanay and 3 (!) family birthdays with my son's family, who live nearby......too many kids and others from overseas in the house, so Grandpa got to relax at the Premier Inn and eat full breakfasts everyday ! Just Great - it all added to a wonderful mini-break in Aberdeen.

Room Tip: All looked good to me
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  • Stayed January 2012, travelled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Roland P about Premier Inn Aberdeen Westhill
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aberdeenwesthill_gm, Manager at Premier Inn Aberdeen Westhill, responded to this review
31 January 2012
Thank you so much for your fantastic feedback regarding your recent stay here at Aberdeen Westhill Premier Inn. I was really pleased to see that you enjoyed your time staying with us whilst you were visiting your family. It was also great to read Grandpa enjoyed our all-you-can-eat breakfast before you started your busy days!

Thank you again and we hope you had a wonderfull time celebrating with all your family.

Regards,

Cheryl Thomson
Operations Manager
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Aberdeen, United Kingdom
Senior Contributor
21 reviews 21 reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
“Clean, Quiet, Comfortable and well priced!”
5 of 5 stars Reviewed 3 January 2012

Stayed one night to attend a local function - even though we live in Aberdeen it was cheaper than getting a taxi in and out of Aberdeen to Westhill! That aside it was a very pleasant experience and one we would likely repeat!

Room was large, Staff friendly - overall excellent value for money.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask elynor250 about Premier Inn Aberdeen Westhill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aberdeenwesthill_gm, Manager at Premier Inn Aberdeen Westhill, responded to this review
31 January 2012
Dear elynor, Thank you for your fabulous feedback regarding your recent stay here at Premier Inn Westhill. It was great to read you enjoyed your time here with us and we look forward to hopefully welcoming you back again next time you are up in the local area.

Thanks again!

Cheryl Thomson
Operations Manager
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Half Moon Bay, California
Senior Contributor
26 reviews 26 reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
“Just what was needed!”
4 of 5 stars Reviewed 27 December 2011

Stayed overnight here recently on a visit to friends who live in Westhill.

Very friendly, helpful desk staff. Clean and comfy room. Plenty of space for us, our seven year old and our one year old. A portable crib was provided as requested.

We didn't have the chance to eat in the adjoining restaurant but it looked quite nice.

This was a budget inn at a budget price but of good quality. We would stay here again. It was just what we needed for the one night but more would have been fine too.

  • Stayed December 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask treetattoo about Premier Inn Aberdeen Westhill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aberdeenwesthill_gm, Manager at Premier Inn Aberdeen Westhill, responded to this review
31 January 2012
Firstly i would like to thank you very much for taking the time to provide us with feedback regarding your recent stay here at Aberdeen Westhill Premier Inn. I was thrilled to read you enjoyed your time here with us and have happily passed on all your comments to my team who were equally thrilled. We really depend on feedback such as yours to stretch our site and perform to the best of our abilities so thank you again!

We hope to welcome you back again soon.

Cheryl Thomson
Operations Manager
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Additional Information about Premier Inn Aberdeen Westhill

  • Premier Inn Aberdeen
Address: Straik Road | Westhill, Aberdeen AB32 6HF, Scotland
Price range (per night):* INR3,977 - 8,177

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Premier Inn Aberdeen Westhill
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