We stayed at this bed and breakfast for 5 nights in June 2007 in their twin bedded room.

The place does not deserve its current ranking on trip advisor and the proprietor gave me the impression that he does not value his guests. Here's why.

Firstly, we had to wait for 10 minutes when we arrived before someone opened the door . That was the proprietor Colin and he offered no apology.

More importantly, we had asked for a quiet twin room when we made our booking and we were surprised to be shown a room that faced the road. I asked Colin if the room was noisy at night? He immediately looked displeased, asked me what my problem was and said the noise couldn't be helped as it was the city centre.

We sat in the room for a while and found that the traffic outside was quite heavy. Considering that it was the afternoon, I was still worried so my husband went to the basement to speak to Colin and he was shown another room facing the back. Because the other room was not a twin room and it was smaller (we had a lot of stuff with us), we decided to put up with the room facing the road instead.

It would have helped if we had been informed when we booked the room that it faced the road and that there was traffic noise. The response from Colin when I first asked him about the room was also most horrendous.

Noise aside, there was no soap or shower gel provided. I requested some soap and Colin gave me his displeased look again so I asked my husband to help. He had to run to their `office' in the basement to get the 4 packets of shower gel. What's worse is that these were NOT replenished during our 6 day 5 night stay.

You may consider shower gel or soap a luxury (and something for the ladies) but I'm sure you would agree that toilet paper is a necessity! We ran out of toilet paper on our 3rd day (there was no replenishment on the 2nd day) and, having learnt my lesson, I asked Colin's mother Molly instead. She was nice and chatted with us during breakfast but still, there was no toilet paper in the room when we got back from breakfast. Eventually, I got my husband to run to the basement again to ask for a toilet roll and he came back with one roll.

I then went to see Colin and asked if we could have an extra one just in case we ran out again. He looked visibly angry and told me off in a condescending tone that he would place another roll in our bathroom later.

In addition to the poor attitude of the proprietor, the room was not fantastic either. The furnishing was plain and there were stains on the carpet , which looked worn, and on the walls and door frame. They also placed a dresser along one of the walls and it restricted our access to the closet space.

Although it is within walking distance of Union Street, it is still a walk , and I have friends who stayed at Holiday Inn just off Union Street for 15 pounds more per night. At least, I did not hear any complaints from them.

Also, I stayed in 5 other bed and breakfasts during my trip to Scotland and this was the only one that was terrible. (I should mention that Balloch in Isle of Skye is highly recommended. The owner Barbara was warm and friendly and made us feel most welcome. Barrisdale in Glasgow was also very nice.)