Stayed for one night in December 2011. A pleasant and friendly welcome from the guy on reception and with the formalities taken care of very quickly I went upstairs to my room. There didn't seem to be a lift.

I am no fan of Aberdeen and Dyce hotels. They are invariably staffed by rude people and are over-priced. The food is always drab, uninspiring and tasteless. I am happy to say the Craighaar suffers from none of these problems.

My standard room was warm and comfortable although there was no free wi-fi internet which is a bugbear of mine in hotels who charge their guests handsomely. The TV had a number of satellite channels. As it was quite late when I checked in I decided to order room service, a salad and some soup. I wasn't expecting anything special just the standard Aberdonian fat-laden gruel but I couldn't have been more wrong.

After a wait of some twenty minutes a lady brought me my food and by looks alone it looked delicious. The salad was substantial and very well and thoughtfully presented. It tasted delicious, as did the soup. I was very impressed with the standard of food.

After a good nights sleep I left in the early morning after ordering a taxi through reception. This caused some problems with the night porter who seemed to be a cross between Basil Fawlty and Hannibal Lecter. He couldn't quite grasp the concept of me waiting in reception until the taxi came. In between arguing with other guests waiting in reception he kept insisting I hadn't handed my room key in, which I had. I think he may have had anger management problems.

I would have given the Craighaar a 5 if it wasn't for having to pay for wi-fi and the angry night porter.

I will be glad to stay there again.

First time this year and like last year top marks. Great location, great staff, great room and great food. Look no further

Stayed in a standard room which was quite nice and well decorated. Looked very recently refurbished. Smallish room but OK.
Breakfast was better than average with a fresh cooked breakfast.
Locatipn - I guess you would only stay here in Dyce if you had reason to. It's not handy for Aberdeen.

My ratings are for this price point as its not an expensive hotel.

The hotel is obviously an old building with very poor soundproofing. Every single flight is clearly heard through the single glazed windows.

The rooms themselves have been refurbished nicely. The showers don't seem to have anti-scald devices as there is the occasional three second blast of either freezing or boiling hot water every couple of minutes. Cleanlyness could be improved on in the ensuite & grout is falling out of the tiles under the sink.

My main gripe is the restaurant staff. Although the food has improved a lot since last time I stayed here, the staff have gone downhill. I stayed for a week & only twice was I told about the specials. I know there were specials the other nights as I heard other people being told about them. Sometimes I got an amuse bouche, sometimes I didn't, but when I did, it was the same thing, some sort of red liquid with a cucumber stick. I was never actually told what it was!

Ordering a drink was very hit or miss. Sometimes I had to ask for it again as it never appeared. My dinner order was completely wrong one night & I didn't even get an apology. The only reasons I ate in the restaurant was because the standard of the food had improved & my company were paying for it.

Overall my stay was quite dissappointing.