I have just returned from a weekend spent at this hotel with a friend and the experience was disappointing - the pictures on the website are not a true reflection of reality and misleading to the customer. Our room, whilst bright and quite large, was tatty with stains on the carpet and a covering of dust on the windowsills and the table by the window. We were at the front of the hotel which was noisy with people partying and returning home in the early hours and also with traffic as Eglantine Avenue is quite a busy road. Service at breakfast again lacked detail, cutlery missing on the table, serviettes missing from the table, fizzy grapefruit and the worst omelette I have ever had. We had room service dinner - I ordered scampy and received battered shrimps!!On a positive, the staff are friendly and it is a good central location, however there is no private parking and major building works next door.
- Malone Hotel Belfast
- Malone Hotel Apartments
