stayed here on sat 28th jan for 1 night, had got a deal with evening meal. room was modern,clean and spacious.bathroom quite big too. the food was lovely and staff very helpful, and there was music during meal which was really good.
We arrived for breakfast at 10.15 next morning, it stops at 10.30, it was packed and only few tables left, manager in charge had an emergency so we had to find our own table, and actually had to ask for cutley,when we seen member of staff, not many staff about, manager was attending to a customer who needed an ambulance,the rest of staff seemed to fall apart though,This would not put us of staying again.

Arrived early at the hotel as we wanted to make the most of the day in Belfast, staff had no problem taking our suitcase and asking if we had plans, they gave us a few suggestions and directions. The hotel was in a good location for nice bars which we visited and then had a few drinks in the hotel bar chatting with other people. Breakfast was fine, cna't complain and again when we checked out staff were helpful and very pleasent. Room was nice and modern and had what we needed for an overnight stay. Would use again.

Stayed in this hotel for a two night break last week. Fantastic location, 2min walk to city centre. Arrived at the hotel around 10:15am on the day of check-in to ask if we could possibly store our bags until check-in time, unbelievably we were checked into our room straight away, the reception staff said they'd check to see if a room was clean, which it was so we were checked in, fantastic service.
In to our room which was spotless, one of the cleanest rooms I'd been in, all the facilities you'd need, tea, coffee, hairdryer, sat TV, coat hangers and toiletries. Beautiful bathroom and walk-in shower, people say on here that the bathroom is too small, it's perfectly fine for what it is, the hotel is not a seaside resort and a hotel for kids staying 7-14 nights! It's business people and couples staying 1-2 nights on average.
Had dinner the first night which was quite superb, presentation was fantastic and the waiting staff were superb and very friendly, excellent dinner. Breakfast was very nice, missing beans but that was it, the rest was very nice. Day of departure was 11am which is fine and stored our luggage 'til 6pm.
I would recommend this hotel to anyone, excellent.

This was my first experience of a Groupon Voucher. Bought two, one for ourselves and another for two friends as a gift and just hoped that we would enjoy the experience. Then I heard some bad reports of folks using Groupon vouchers and being made to feel like second-class citizens.

This couldn't be further from the truth with Ramada Encore. Michelle at Reception is an absolute GEM....it was almost like she already knew us when we checked in and she had our keys and cards ready and all done and dusted in a couple of minutes. The room, service, food, cleanliness, decor in fact everything about the hotel was as close to perfect as any reasonable person would wish for. OK, there are always those who want to gripe mainly to try to impress, but who needs a large wardrobe for a one or two night stay.

We ate in the Restaurant and the food and presentation was interesting and enjoyable. The bar prices are the only reason one could find fault....£3.65 for some shorts and a mixer was £2 which is a bit on the high side, especially during these recessionary times. We wanted to stay in the Hotel bar but in the end we decided to go out for a drink and found more reasonable prices close by.

The breakfast was a model for other hotels to follow. No 'tired' bacon or sausages, all the cooked items were so freshly prepared that I wish some other Belfast hotels could have taken note. Breakfast was superb and nothing was too much trouble for the Breakfast Staff. In fact all the staff were excellent and appeared to be interested in having guests, not like some establishments were one feels like an intruder into their privacy. The Manager checked around the tables in the dining room and appeared to be genuinely interested in making our stay pleasurable.

Will we return to Ramada Encore?.....without a doubt we will, it was an excellent choice for us and we also enjoyed our evening in the Waterfront Hall and found Ramada a great reason to avoid having to drive home. Thank you Michelle and all the other friendly faces we met.