Stayed here on a Saturday night on a Hen night. The Hotel is basic but clean. I can't understand all the awful reviews...what do people expect for £15 a night? You have to be realistic!!! If you want luxury then go somewhere else and pay twice the price.
The location is really good for a night out. The room was warm, bed sheets clean and had plenty of fresh clean towels and spare bedding if needed. Of course the only complementory products is going to be hand soap...it's not the Ritz!
The people on the desk are very helpful. If you want an iron/hairdryer or even phone charger then just ask at reception, as they are very accommodating. It has a downstairs bar for you to use and/or wait for friends etc.
HOWEVER, as we stayed on a Saturday night in a cheap hotel it was full of lots of young people on nights out coming back at all hours of the night, so its not very quiet. The hotel is centrally located so there is lots of passers by and traffic so its also noisy because of that.
I would recommend this place for a cheap one/two nighter and its MUCH BETTER than some of the cest pit hotels on Oystermouth Road!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC