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The Grand Hotel Swansea – reviews, photos

3.0 of 5
Ivey Place | High Street, Swansea SA1 1NX, Wales
Hotel amenities
The Grand Hotel Swansea
Ranked #12 of 35 hotels in Swansea
4.0 of 5 stars 99 Reviews
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99 reviews from our community

    Trip type
Traveller rating
    35
    29
    12
    15
    8
Date Rating
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Excellent service”
4 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

A good location but it's in a grotty part of town which is currently being redeveloped so potentially will be better. It's right opposite the train station so convenient if you're travelling to Swansea by train.

The rooms were nice, smallish but everything to hand. The bathrooms are excellent and a really good shower.

The breakfast is worth getting up for, theres a choice of different versions both the 'grand' breakfast and Welsh breakfast with cockles and lavabread are really nice, and freshly cooked to order. And you also get to take advantage of the buffet with fresh fruit and cereals and yogurts. Nice.

Wiuld deffinitely recommend this hotel.

  • Stayed February 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Juzcymru about The Grand Hotel Swansea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura Horan, General Manager at The Grand Hotel Swansea, responded to this review
26 April 2012
Dear Juzcymru,

Thank you for taking time out to write a review. Lovely to hear all the comments. Our breakfast is definitely worth getting up for and is well know around Swansea. Development in this part of town is underway but does take time.

Look forward to welcoming you back.

Kind Regards
Laura Horan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ireland
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Group trip from Wexford”
5 of 5 stars Reviewed 31 January 2012
2
people found this review helpful

Our group arrived on Friday 27th January 2012 and were greeted by excellent and friendly staff. We were effeiciently dealt with and all given clean, spacious rooms with spotlessly clean en suites. Our breaksfast was fantastic on both mornings and Saturday afternoon the bar/restuarant was very busy! I would highly recommend this hotel!! 5 mins walk to main street and 30 seconds walk to train station also helps!!

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask wcolfer about The Grand Hotel Swansea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura Horan, General Manager at The Grand Hotel Swansea, responded to this review
26 April 2012
Dear Wcolfer,

Thank you for the great comments and that you all had a lovely trip.

Look forward to welcoming you back to the hotel.

Kind Regards
Laura Horan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Smelled bad; cheap matress/pillows; subpar overall.”
2 of 5 stars Reviewed 30 January 2012
2
people found this review helpful

The room we were first given smelled like smoke (despite a big "No Smoking" sign on the back of the door) so we requested another room immediately. The second room smelled like mold/mildew.

  • Stayed January 2012, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask jason10014 about The Grand Hotel Swansea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura Horan, General Manager at The Grand Hotel Swansea, responded to this review
26 April 2012
Dear Jason,

Thanks for taking time to write a review. I am disappointed to hear about the problems in relation to the bedrooms. We have a strict no smoking policy in the hotel and throughout all the bedrooms. In relation to the the second room our maintenance team have corrected this issue and have taken all the above on board.

I hope to welcome you back to the hotel.

Kind Regards
Laura Horan
General Manager
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Littleton, Tipperary, Ireland
1 review
1 helpful vote 1 helpful vote
“"Darmodys Group trip From Tipperary"”
5 of 5 stars Reviewed 13 December 2011
1
person found this review helpful

Our Group of 25 + Driver arrived on Sat 10th December en route to Munster Rugby Game - We were greeted with top class services from all staff and management at the Grand Hotel Swansea. The Accommodation was of a very high standard and the food was exceptionnal.

Thanks to everyone in Grand Hotel Swansea for making our trip such a wonderful experience.

We will definitely be returning

"Great Value - Exceptional Quality & Friendly Staff" is how we would sum up our expierence at the Grand Hotel Swansea.

Merry Christmas & Happy New Year - Hope to see ye in 2012

Darmodys Bar Group Trip

Up Munster!!!

Room Tip: We had 13 rooms booked and no complaint about any room.
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  • Stayed December 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask DarmodysBar about The Grand Hotel Swansea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura Horan, General Manager at The Grand Hotel Swansea, responded to this review
26 April 2012
Dear Darmody,

Thanks for your fantastic review. Really happy to hear you all had a fab stay.

I am sure we will be welcoming you all back in the near future.

Kind Regards
Laura Horan
General Manager
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k8oops
Contributor
17 reviews 17 reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“will be returning!”
5 of 5 stars Reviewed 9 December 2011
1
person found this review helpful

by total accident after trying to book a B&B we found this hotel and were so impressed with the value for money a mid week low season room rate offers we booked without hesitation, we were not disappointed, great staff, amazing room, remarkably reasonable food prices and had a great sleep in a very comfortable bed with little or no noise disturbance despite being pretty central. Will definitely be returning and soon!!

Room Tip: Penthouse suite with a hot tub is worth every penny
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  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by k8oops for Swansea
Ask k8oops about The Grand Hotel Swansea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura Horan, General Manager at The Grand Hotel Swansea, responded to this review
26 April 2012
Dear Koops,

Thanks for taking time to write a review. I am delighted to see your feedback. Super review which I will pass on to all concerned.

Kind Regards
Laura Horan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about The Grand Hotel Swansea

  • Swansea Grand Hotel
Address: Ivey Place | High Street, Swansea SA1 1NX, Wales
Price range (per night):* INR5,350 - 9,864

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The Grand Hotel Swansea
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