The apartment exceeded our expectations from the location to the facilities but failed miserably in delivering the most important aspect of staying away from home which is a good night's sleep. The mattress was uncomfortable and you could feel the springs poking through which led to little sleep and awful backache which did not help when attending a two day conference and presentation. Quiet and central in location and well suited for us as we had a one year old child so it provided good flexiblity to work and cook. We spoke to the manager who said that new mattresses were on order and should have arrived two weeks ago but we feel if that was the case the apartments with such poor mattresses should not have been used until such time as the new ones were put in. Better beds would change this rating.

Very handy for Cardiff, on a lovely road in. Nice to have our own space to relax in after being out and about all day. Couple of doors down from the cricketers pub.....fab

I stayed here over Christmas. it's a serviced apartment, so there's no Reception; you let yourself in through codes to the front door and a keysafe.

I was a bit nervous about being an anonymous apartment at a family time, but I was very pleasantly surprised. It was very homey, warm and very well-equipped. Loads of hot water and really comfortable beds.

There were two especially good things: the instructions sent beforehand were extremely clear and comprehensive, so that letting myself in was really easy. The second thing was that the manager, Lezley, was extremely helpful. She responded really quickly to calls and texts, even on Boxing Day, and was really kind when a) I left my phone charger behind and b) because of a misunderstanding, my friend didn't collect an extra pile of bedding from the corridor that he was meant to pick up on the day I left. Other hotels would probably have thrown it away but Lezley was very good about sorting it all out.

I had the privilege of staying at SACO Cardiff in September this year and could honestly recommend it to anyone. My Mother and I booked into a 2 bedroom 2 bathroom apartment, and while we thought it would be nice from the photos we had seen on the website, we were blown away by just how lovely it was when we walked in. The main bedroom itself was twice the size of most hotel rooms and had a small ensuite. The second bedroom was not as large but of a more than adequate size.
The living area was huge and had large windows (that opened!) that looked out over Cathedral Road. We were on the top floor so looked out over a number of leafy trees and had no issue with noise. The kitchen was well set out and included a washer/dryer and dishwasher.
There is a bus stop out the front, but we preferred to walk through the gorgeous Bute Park for the 15 minute walk into the city. There are a number of pubs close by with The Beverley being over the road and The Cricketers a few doors down so was very easy to find somewhere to eat. The area of Pontcanna is a short walk away and has a post office, numerous boutiques, cafes, liquor stores, delis etc so was very easy to stock up.
We enjoyed it so much that we extended our stay from 10 to 13 days and I have to thank Lezley and Sue from SACO for their friendly, professional help. I would like to think I will be back to Cardiff again and if so would not stay anywhere else.
Sara