We were arriving fairly late (after 9 p.m.) and didn't have much choice for somewhere to stay. The location is very good and the exterior is well lit making it easy to find.
However, the room was poorly arranged and difficult to get around. The bathroom was not very clean (the previous guest's soap and shampoo were still in the shower - had it been cleaned at all? Euww) The television did not appear to work at all and the walls appeared to be paper thin as I could hear someone on his mobile from 10:30 until past midnight. AND I could smell cigarette smoke although this was supposed to be a no smoking hotel.
Breakfast was fine but when I checked out a 4% fee was added as I used a credit card - there was nothing about this extra fee on the website or in the confirmation e-mail and I was not charged this kind of fee in Manchester or Caernarvon (where I had been earlier in the week).
- Penrhys Hotel Cardiff
