very clean hotel, very nice staff. the restaurant is not the usual restaurant hotel. exquisite food and breakfast

I like this hotel for a number of reasons - its airy spaciousness, its attention to detail, the quality of staff (particularly the lady maitre d' who welcomed us to breakfast - I hope someone tells her just how good she is) and for its position. Restaurant and bar food were of excellent quality and quickly delivered. BUT, I have a problem. I couldn't sleep. The bathroom extractor has a VERY low level noise. When I collapsed onto the bed on the first night, the insistence of the extractor was overwhelming. It was not loud, there wasn't a mechanical fault, it was simply there. All night. And it couldn't be switched off. To my ears it was chinese torture. The second night, i used earplugs purchased from Boots but still couldn't escape the extractor's discreet reverberation through the bed. Another near sleepless night. The third night I finally attuned to it (or was just SO tired that I had to sleep, whatever). I have never been affected by this before, only at the Park Plaza. So, on the basis that the fundamental purpose of a hotel is to provide a relaxing nights' sleep, I would have to say that I wouldn't return. Although I would want to for all the other reasons stated.

And one other - really picky -thing. The bar gets busy on a Saturday night and uses the services of a DJ. Music is sent through the bar's sound system. By day/early evening, the quality of the system sounds great. By night, the music volume was so cranked up the ceiling speakers couldn't cope to the point of total distortion forcing an early departure to bed... and the extractor.

That said, if neither of my negative experiences would bother you, you should go.

The Cardiff Park Plaza is rated a four star hotel but it must be pretty close to nudging five stars. The hotel has a luxury feel with tasteful decor and quality service.
The hotel is located a short walk from the main shopping centre as well as Cardiff Castle. It’s actually opposite a number of well frequented night clubs but very little outside noise could be heard from the room.
The rooms are large, well appointed and come equipped with all mod cons (bar fridge, flat screen TV and a range of satellite channels). Internet access is also free.
Breakfast was plentiful and there was a good range of offerings – service was also prompt and efficient. There is a bar on the ground floor which also services the reception area – drinks appear to be served til late although as noted above, there are also a number of nightclubs just outside.
Parking is available directly opposite the hotel at a rate of nine pounds per day.
Overall, the Park Plaza Hotel is a quality establishment and a great place to use as your base to explore a very vibrant and interesting city.

I've just come back from a fantastic, relaxing weekend break with some girl friends. The hotel is really lovely, staff couldn't have been more helpful and the food was delicious.
The rooms are large and very comfortable, could have stayed in bed all day !
The Spa is definitely worth a visit, pool area was spotlessly clean and nice and quiet.
We were 4, 40somethings ladies there for an escape & we certainly felt that especially after some indulgent treatments. The beauticians and masseurs were very proffessional but friendly and the whole area is tranquil, worth a visit.
The location is excellent, 2 minute walk to the main shopping centre and a large selection of bars and restaurants.