The room rate had been increased because the rugby was in, but we weren't in Cardiff for the rugby, so that was slightly annoying. When we arrived, we were told that the best room in the hotel, which I had been told I was booking when I made my reservation, had been given to someone else in error. We were put in a slightly cheaper room instead. They're recently put up a new curtain, new tiles in the bathroom and new wallpaper & lamps, and a tray of tea and biscuits in sealed packers, but there was a hole in my bedsheet, and the dressing table was chipped. The carpet didn't look too great either. There was a hair in the shower cubicle when we arrived, and it was still there when we left two days later (even though the cleaners came in during our stay). Neither of us wanted to use the shower as the bathroom and the room itself just didn't feel very clean. Each bed had a satin bedspread, but it was grubby and shabby and it didn't feel that great sleeping under it. The wardrobe had an oddly homemade-looking door which too an effort to open and close. We were woken on the first morning by the sounds of someone vomiting in the communal bathroom next to our room (not the hotel's fault, but the walls seemed a bit thin!). We didn't have breakfast on either morning because we felt a bit grimy. I'd put down a 50% deposit when booking the room initially, then paid the rest on the day of arrival. On the last morning, we hung our key on the hook and left as we didn't really want to face the proprietors, feeling somewhat awkward about our less than ideal experience. On returning home, I found out that I had been called by the proprietors, demanding to know why I hadn't paid up. I really was annoyed by this - not only had I stayed in a rip-off room, but I was now being accused of stealing! They rang me again and said "Oh, you've not paid, it must be an oversight on your part." I said I *had* paid and the bloke seemed determined to argue that I hadn't paid. He claimed to be confused by my description of the man who I gave the money to on the day I arrived. I should really at this point have said that I thought his hotel was a bit of a hole, but I thought that if I did, he'd think I'd not paid as a protest - when I *had* paid. I really was very unhappy about this, and it illustrates perfectly why I usually stay in a Premier Inn when I go away!

I am never disappointed when I stay here because the hosts are so friendly. welcoming and accommodating, the breakfast is always of a high standard and detail to attention for a place with such good value. When you are on a travel budget, this is really excellent value!

Sarah and John know how to make your stay everything that you want it to be. If you want suggestions for where to go as you explore the area, they are ready and very generous with their help. If you want someone to chat with at the end of your day, pull up a cozy chair and settle in for a tete-a-tete, but if you prefer to be quiet, there are many books and just as many cozy corners in which to enjoy them. The rooms are very comfortable (I stayed in two different ones over the course of my week and each was lovely in its own way: the budget room carefully designed to maximize space, and the back room on the first floor a splurge for my last evening, complete with terrace where I sipped wine while I watched the sun setting). The hotel is very clean, the location could not be better (walking distance to my favorite things in Cardiff, with shops and restaurants only steps away, but still on a park and quiet) the breakfasts are delicious, the garden deserves at least an hour just to admire the topiaries and garden gnomes. In short, I would recommend this place to anyone. Absolutely loved my week there!

Stayed a total of 4 nights (3 at the start 1 at the end of our trip. Sarah and John very helpful with directions and suggestions for church, dining, and things to see. B&B is centrally located, easy walking distances. Breakfast and service is outstanding. Sarah helped us with car rental, directions, and couldn't have done more to make our trip eventful.