We stayed at Marriot Cardiff for the Easter weekend and thoroughly enjoyed our first visit to this city. We got a great price for the weekend by booking via one of the online hotel search websites that are advertised on the TV.
We travelled by car and had problems finding the hotel, the postcode was not recognised by our sat nav as the road that the hotel on is not normally accessible to traffic, this combined with the one way caused us a few problems. We found entering Mill Lane via Callaghan Square direction the only way. I would strongly recommend checking it out on map before hand. We met another couple when we were parking who use to live in Cardiff and even they had problems. The car park when we found it, though expensive at £14 per day, was convenient.
Check in was very efficient, I emailed in advance for a high floor but initially we were given a room on the 4th. I explained that we would prefer a high floor and we were upgraded to an executive room on the 9th. We declined the offer of an executive lounge package for £50 per day as we have already brought with us some wine/champagne so did not think it would be worth it for us.
The room was perfect; it had plenty of storage space, was clean and well maintained, tea and coffee making facilities and a flat screen interactive TV. The bathroom was nicely designed, clean with plenty of towels. The room was serviced daily to an extremely high standard, everything was replenished, towels, toiletries, refreshments.
Our only slight complaint was the breakfast; apart from being expensive the food was not to a high standard. Very poor compared with other hotels we have stayed in including Premier, a four star hotel should do better. We had no problem getting a table at about 8.30 but we noticed long queues when we were leaving.
The staff were excellent, we cannot fault the service provided in all parts of the hotel.
Cardiff itself is a lovely city for a weekend visit. The Marriot is right in the centre and we particularly chose it for this reason, we wanted to walk rather than use the car.
The first evening we had a meal in Carluccio’s which is across the road from the hotel, as always a lovely meal. The second night we went to Greenwood & Brown on Quay Street and shared a beautiful chateaubriand. On the last night we went to Giovanni’s, what a mistake, my husband’s main was inedible and ‘welsh’ lamb poor, staff were more interested in playing with the television than providing good food and service, we left part way through, we should have gone to Jamie’s across the way!
During the day we enjoyed excellent shopping, exploring the city and the bay. We also took a ride along the coast to explore the Methra Mawyr sand dunes and took a ride back over the hills and through the Rhonda valley where we found a really good local community café for lunch. On the right as you drive through the Rhonda back down towards Cardiff.
We did not experience the noise that some reviewers have commented on. Our room was at the back of the hotel overlooking the railway and as said before on a high floor. We could actually see the bay in the distance. The double glazing effectively kept out any noise from trains. Rooms at the front on lower floors could be affected by noise from bars across the road.
High floors on the back are not affected by noise from local bars.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC