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Sandringham Hotel – reviews, photos

2.0 of 5
21 St Mary Street, Cardiff CF10 1PL, Wales
Hotel amenities
Sandringham Hotel
Ranked #29 of 86 hotels in Cardiff
3.5 of 5 stars 164 Reviews
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164 reviews from our community

    Trip type
Traveller rating
    28
    69
    33
    13
    21
Date Rating
Boston
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Good old hotel”
4 of 5 stars Reviewed 30 January 2012

Location could not be better. The hotel is in the very center of Cardiff, steps away from the Castle and all the major shopping points. Room, although somewhat dated, was very clean and quiet. It did not really have a good view as it was facing a wall of the neighboring building. This was probably the reason why I did not have Internet connection, which was important to me as I was on a business trip. Staff was friendly and responsive. Breakfast was more than adequate, and cafe downstairs had a great variety of tasty dishes. Overall, great value for money.

Room Tip: Keep in mind that some of the most quiet rooms in the building might not have good Internet connecti...
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  • Stayed October 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Alena37 about Sandringham Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Owner, Owner at Sandringham Hotel, responded to this review
31 January 2012
Hello and thank you so much for your very kind review.
It was a pleasure to welcome you and I hope if you ever return to Cardiff then you will stay with us again.
I do apologise that the internet connection was poor at the back of the hotel when you stayed. I can assure you that this should not be the case and that I take this point very seriously as I realise that it is has become such an important feature. I will have it looked at straight away.
Thank you for bringing it to my attention and once again thank you for staying with us and for sharing your thoughts on Tripadvisor.
Kind regards,
Simon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Winsford, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Perfect Location in Cardiff”
5 of 5 stars Reviewed 13 January 2012
1
person found this review helpful

My husband and I stayed here over the New Year weekend 2012. We were unsure what to expect from the "Family Run" hotel. Well it was exactly that, a lovely family run hotel. The Staff (Family) were so friendly and helpful. Nothing was too much trouble for them.

The room was well equiped and comfortable as was the rest of the hotel. It was quite modern although the bath room could do with an update but very clean. The room was cleaned and replacement towels each day.

The breakfast was superb and great value for money, I would definately recomend taking the option.

The location is excellent for everything, the train station is less than a 10 minute walk as is Cardiff Castle. There are many local bars, eating places etc... close by. You will be in the heart of a great shopping area. 2 minutes from the millenium stadium. I must point out that although in a central location, we didn't have any problems with noise, the room we stayed in was fine.

All in all this was a great trip made better by staying in a great place.

Room Tip: Room 3 was an excellent double room
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  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask dpeverton about Sandringham Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Owner, Owner at Sandringham Hotel, responded to this review
14 January 2012
Thank you very much for your superb review.
It is so humbling to read such comments.
Alison on Reception has asked me to say a big thank hello to you both and it was a real pleasure meeting with you.
Hope we will see you again soon.
Happy New Year
Simon
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Yeovil, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Perfect location”
5 of 5 stars Reviewed 2 January 2012
1
person found this review helpful

Stayed here for a show at the CIA. Lovely place. For starters, only place I could find that didn't charge a premium or in advance for it being a show night (despite being round the corner from the arena)!

A friendly (family run?) hotel smack bang in the middle of Cardiff city centre. Close to shopping, supermarket over the road, and subsidised, secure parking very close by.

Gorgeous restaurant/bar on ground floor, offering a discount (20% if my memory serves me correctly?) for hotel residents.

Just about to book here again for my next trip to Cardiff!

  • Stayed February 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask mad_little_fairy about Sandringham Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Owner, Owner at Sandringham Hotel, responded to this review
3 January 2012
Thank you very much for your beautiful review.
We are a one off family run business and appreciate your comments immensely.
I am glad that you have enjoyed the price of the room and the 20% discount offered in our Bar and Restaurant Cafejazz.
I look forward to welcoming you on your next visit.
Kind regards, Simon
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Corwen, United Kingdom
Reviewer
3 reviews 3 reviews
“The ideal location in the centre of Cardiff”
5 of 5 stars Reviewed 31 December 2011

I have stayed at the Sandringham several times before for business and leisure but this is the first time I have ever written a review about any hotel. The Sandringham is a fiendly, family run hotel. Excellent value for money. All the staff are chearful and helpful.
The location is ideal for a visit to Cardiff. The hotel is close to the railway station, the shops, the theatre, the Millenium Stadium, Cardiff Castle and a wide variety of restaurants.
Unfortunately Cafe Jazz (next to the hotel) did not have live music between Christams and New Year but normally it's a great place to have a meal and listen to live music in a wonderful atmosphere. There's also a significant discount for people staing at the hotel.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by CafeJazzfan for Cardiff
Ask CafeJazzfan about Sandringham Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Owner, Owner at Sandringham Hotel, responded to this review
3 January 2012
Yay. Thanks both for your fantastic review and username.
It was so nice to see you again and I am really pleased that you have enjoyed yourselves once more. Alison would also like to pass her thanks on to you.
Hope to see you again soon.
Kind regards, Simon
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La Rochelle, France
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Enjoyable stay in the heart of Cardiff”
4 of 5 stars Reviewed 16 December 2011

We booked this hotel not knowing what to expect. It was right in the heart of Cardiff, and comes with subsidised parking in a nearby building for 24 hours.

We got a free upgrade to a larger room, which was nice. What wasn't so nice was that it was on the fourth floor. There is no lift, so my knees were very unhappy once I'd brought my bags up.

Quiet, no problems with the neighbours or smells, adequate facilities. Television would sometimes just show static when you changed the channel, but we didn't come for the TV. Free wireless.

Walked around the neighbourhood the next day and got breakfast from the local market.

Room Tip: Higher rooms are quieter, but they require more climbing. Buy breakfast from the market next door...
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  • Stayed November 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Timothy T about Sandringham Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Owner, Owner at Sandringham Hotel, responded to this review
4 January 2012
Thank you for your kind review.
I am really pleased that you have enjoyed your stay.
I am sorry that you found the stairs difficult. We do offer luggage assistance if required and also have rooms on lower floors off the main street if preferred.
I recently had to re-tune some of the TV's so hopefully I have cured the static screen that occurs occasionally.
I am glad that you have enjoyed the excellent Local Market. However I do hope you will also consider giving our breakfast a try as this is an area that we are well reviewed.
I do hope we will welcome you again in the future.
Once again, thank you.
Kind regards, Simon
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Additional Information about Sandringham Hotel

  • Sandringham Hotel Cardiff
Address: 21 St Mary Street, Cardiff CF10 1PL, Wales
Price range (per night):* INR3,400 - 12,093

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Sandringham Hotel
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