Have just spent yet another couple of days at this Hotel, a big favourite with our famiy, this time as a group of seven female friends. Staff could not do enough for us, restaurant meal and breakfast superb, rooms and linen beautifully clean. As usual, Swimming Pool and facilities wonderfully clean. A treasure of a Hotel tucked away in lovely countryside and so well priced. Thank you to Mark and all Staff.
Dorian Reeve

As a party of three we were booked in for the New Year's Eve package at the Heronston. Arrived mid afternoon and were met by a friendly receptionist who booked us in quickly and efficently.Large spacious rooms greeted us with high spec bathrooms and a pleasant feel. On arriving downstairs for the evening proceedings we were pleased to see a well organised table plan, and beautifully decorated tables.
Staff couldn't do enough to make you feel welcome,with excellent service, very good food, and plenty of it ! The night carried on as it started, the table was ours for the evening, and after dinner the DJ began his set, with a decent size dancefloor to accommodate everyone,a very enjoyable evening ensued and when the evening ended at 1am we couldn't believe how quick the night had gone !
A hearty brunch / breakfast the following morning was the icing on the cake served between 9.30am-11.30am it was ideal for those of us who wanted a lie in.Lots of choice and plenty of it, with excellent service once again. The Heronston is clearly having some of it's rooms updated and some of the communal areas still have an 'old fashioned' feel to them so don't expect cutting edge contemporary. However it didn't spoil our enjoyent one bit.My only minor criticism was our travelling companion had noise from some sort of an outside boiler under her window which did affect her sleep. And in fact the previous guest in the room had left a similar comment on her questionnaire that we read as it hadn't been collected.We did mention it at reception when we booked out and I thought they may have possibly waived the fee we'd paid for the room upgrade as a gesture of goodwill, but they didn't. That aside I doubt there is better value for money for a New Year Package, hence we didn't make a drama out of the room noise issue, and we'd certainly return based on this experience,

We stayed one night at this hotel last weekend whilst visiting family in Bridgend. Second time we have stayed here in two years. Used the leisure facilities on first visit and they are excellent with high standard of fittings etc. This time our room was fine,great 'rainshower' shower and although small bathroom well fitted and up to date.Tea and coffee facilities in room very appreciated and all was well maintained. The restaurant was very busy on Sunday morning for breakfast but we were soon found a table and well looked after by staff. All the staff are very friendly, cant fault them, very nice people.

Stayed for a couple of nights earlier in November . Had 2 rooms for myself my wife and other family members. Rooms OK, bit dated. Breakfast excellent. Although staff spent too much time talking to each other sometimes!
Middle of first night major problem with central heating when radiator "knocking " noise throughout our wing of the hotel. Was offered another room which I declined at 2 a.m as too much hassle. Other guests did move. Fortunately the noise decreased. To be fair, on asking I was given a discount on check out. Would stay again.