We don't usually write reviews as we prefer not to scrutinise family-run businesses openly, but we had such a fantastic time that we felt we had to voice our experience!
We booked in to the hotel on the day and were allowed to check in a full two hours earlier (it was quieter than usual). We were shown around the stunning hotel firstly; there's a lounge with an open fire place where you can read and use the free Internet provided, and there's a bar and restaurant area just opposite. There's even a folder to select a DVD to watch!
We were then shown to our room which was immaculately clean. The interior was great, and tea, coffee, hot chocolate and biscuits were provided. Jo and Henrique are exceptional hosts, and gave us any information we needed on places to visit in town.
Breakfast was traditional English fare, cooked to order, really filling and of a very high standard.
Conwy is a really beautiful and, in our opinion, underrated town, and we recommend anyone thinking of visiting to do it, especially when there are places like this to stay. We are based in Japan where the service standard is high, but this is right up there with the best of them! Book now!
- Castlebank Hotel Conwy
