The room was very nice although the service was abysmal. They asked for an arrival time, and I gave them one, yet when I arrived there was a post-it note on the door saying ring this number. I did, but nobody answered and I sat on the doorstep for 40 minutes before I was let in. I was visiting Abergavenny for a wedding and was subsequently late to the church. Then, when I got back in the evening I arrived to a note under my door saying that I wouldn't be getting breakfast even though I had booked it, although I wouldn't be charged. It also said just to leave my keys on the side in the morning because nobody would be around. In addition to this I was woken about 1am with the owners having a shouting match with a guest in the corridor outside my room. I left about 9am in the morning, but because I had paid in advance for my breakfast I couldn't get a refund for the breakfast there and then. So I emailed the owner after my stay and asked for my breakfast money back (20 pounds). First she said I hadn't paid then for breakfast and when I proved I had, she said they couldn't refund my card and would mail a cheque for the refund instead. She said she would post it. After a couple of months I contacted her again saying I hadn't recieved any cheque and she said she had posted it and therefore she had refunded me. I still have never recieved a refund. After that she didn't want to communicate with me anymore. The owner was very blunt, just one line emails, and I don't believe they ever posted a cheque-there is no way they could be organised enough and coodinated to implement a refund process such as that. As I said, the rooms are nice, but if you expect any friendly service as part of staying at a B&B don't go to Ty Llew.

Fantastic host, lovely clean immaculate room, The biggest and best breakfast, couldn't eat for the rest of the day! Stayed for four nights, wish we could have stayed longer.

Ty Llew is situated in a lovely quiet area in the town of Abergavenny. The Welsh are known for hospitality and warm welcomes and you certainly get that with this bed and breakfast.

I would strongly recommend this bed and breakfast and can't wait to go back again

Overall an amazling holliday!

From the moment I arrived on the doorstep of Ty Llew, until the last day, I felt completely at home and in very good hands. For a women travelling alone, this is essential and comforting. The brekkies are fantastic and I put on a hearty 5lbs over the week long business trip.
This was my very first B & B experience, usually staying in 5 star hotels, it has given me a different option to my overseas accommodation options.
I would highly recommend this gorgeous B & B to anyone passing through this beautifiul region.
I had a great laugh and this B & B, picked up bits of local history and found a fondness for Wales. Finally, Gail is a fantastic host.

Only problem was finding the place.
Room very nice and contemporary.
Breakfast - great, sets you up for the day
Close to town - 10 min walk away