Very nice staff at reception, changed our room as we had elderly in our party and they had given us a first floor room and this hotel has no lift,so they changed the room to ground floor with no fuss. Clean rooms need to update the TV sets but overall not a bad Premier inn. Had diner next door good service food not that great, Breakfast service very slow and we had to keep asking for items to be replaced. Would visit again as have family in the area.