I didn't spend much time in the hotel, but they were very accommodating to my early (before breakfast) departure.

The only downside to my visit was hauling the luggage up and down the narrow stairs.

The location is about 5 min’s walk from the main street, so not bad for visiting the town. There is limited parking so make sure you contact the hotel and book a parking place and it will cost you £12 per night.
The room I booked was a large double, I would hate to have booked a standard double, it must be very small as you could only just swing a cat in the large room.
The food in the evenings is passable, but I would walk into town for a nicer meal. The breakfast is good, with a nice full English if wanted.

Would I stay again, well I must say now as there are much nicer places to stay, but as in this case I booked at short notice and did not have much to pick from.

Unless you are desperate, don't bother booking into this hotel.
It has the dreariest reception area, dining room and bar. The bedrooms are less than average and mine had a broken side light, broken air con, dirty carpet, only one hand towel between two of us, shocking dinner (took 55mins for a starter to arrive and when it did, it was inedible), £12 per night to park a car.

On the plus side, the staff were pleasant but the receptionist when we arrived had a stinking cold and sniffed constantly!

How the heck this hotel has 4 stars for the AA is beyond me.

I stayed here recently on business and was very disappointed with my double room. It was the smallest double I had stayed in and the bathroom was tiny also. If there had been two people staying it would have been impossible to move around the room. It was clean and the bed comfy however not enough plug sockets. I always use the desk and it was too high when using the chair, it needed a proper office chair or shorter desk. Looks like a refurb has taken place and the corporate image was evident throughout. There was no lift so don't turn down offer of help with luggage, you need it.
I ate dinner in the small restaurant which was very noisy due to a large party of diners.I ordered the steak and it was cooked perfectly and everything served well. Breakfast was not so good and no hot food was offered and no Marmite available.Staff appeared to be in a hurry to clear away.
The parking at the hotel has to be pre booked in advance, otherwise you have to go 20 minutes away to park. Not good in dark, with kids or as a lone traveller.
A quirky little place ideal for tourists. I would rather stay elsewhere where I can park outside even if it means more travelling.