A regular here now – because the food, service, ambiance, location and most importantly customer service is 100%! Everyone goes out of their way to really give the customer that great experience. Customer really is number 1 here. The hotel is clean, elegant and contemporary with plenty of parking.
This place really is special. The staff go out of their way to really please their guests in every way and manner. Food is good and they even have a health club that comes with indoor pool, steam room and sauna and gym. Included are top polite staff. A special mention to Jason at Spirit who is always happy and friendly and a pleasure to encounter. The bar area is spacious, clean and full of ambiance. A great spacious place to relax before or after dinner with a plasma TV and Sky channels.
Welcome at reception is the best – also a special thank you to Monica who is just always smiling and so welcoming that the customer just feels at home. She really brings the warmth to the hotel on a cold day! She knows how to treat a guest well and is so professional. The Holiday Inn have a great resource in Monica. She is such a pleasure to talk to and so friendly, polite, cheerful and really goes a long way to make my 3 year old son feel welcome which is lovely! So many times I have visited hotels worldwide and service is always been good but here in Maidenhead the service really stands out. The management here have got this right – which is why this place is always busy and buzzing because everyone is treated brilliantly!
I really enjoy coming here so much to this great well run hotel, thank you so much!
Ranj Mander and family
(Spirit Health Club - Maidenhead)
- Holiday Inn Maidenhead Windsor
- Holiday Inn Maidenhead
- Maidenhead Holiday Inn
