Had a fabulous weekend here for my husband's birthday. Overall facilities very good. Food excellent. However on last morning (Monday) we did wait a very long time for our breakfast although on our complaining the management couldn't be faulted in their efforts to apologise. Spa facilities excellent - especially liked the inside/ outside hot tub!

arrive about 11=30 on the saturday , met by frendly staff and given key to room early .
found room to be a bit on the small sizes and bathroom evan smaller ,use the spa that afternoon and 2 of the 5 rooms were out of action ,but other 3 , would have been enjoyable , if it went for a group of woman , using the steam room as a local gathering place to chat at the top of there voices .a notice asking to kept noise level down would be good , swimming pool great .
went thou for dinner that night and staff were well dress and turn out . food was great .found bar prices over the top , along with the 12 half % added , just to bring it to your table , 3 steps away .next morning went down for breakfast , and the staff again were well turn out and the cooked breakfast was freshly cook for you , which made a nice change from having to serve your self from a buffer .
meal that night again was first class .and staff very frendly along with well dress , which makes a change in some hotels .
on the monday morning went down for breakfast and do not know what went wrong , but there was no sense in the way staff took orders or served the meals , we ended up waiting 45 minutes for our cook breakfast , where others arrive afters us , were served first , no reason given , straight after breakfast complain to hotel manger , who promise to look in to what went wrong , and wipe our bar bill from the previoues nights out . for what we went thou ,so in short , hotel room small , bathroom to small , but staff were great and food good , overlooking what went wrong at breakfast , and im sure if all spas were working would be great , if your peices and quite is not shatted by people chatting lourd while you trying to relax .

I stayed here overnight whilst attending a Christmas party. When checking in it was very busy and I noticed there were 3 separate company Christmas parties taking place that night so i was expecting the hotel to be noisy overnight and perhaps service levels to be somewhat compromised. I was very pleased that the room I had was very nicely decorated, comfortable and a good size. When i did go to bed it was very quiet overnight and i slept well. I had arranged for Breakfast to be delivered to my room in the morning and it was delivered right on time with all items ordered. All in all a very good stay at a good price for the Ascot area.

I booked this hotel for part of my fiancee's 30th birthday, for 1 day/night.
The deal included lunch, dinner, breakfast and 1 treatment each which cost £99pp. The hotel is in a beautiful area and very quiet. We stayed on the Sunday and the hotel was half empty meaning it was very peaceful.
The food was lovely and the staff attentive and friendly. Drinks were expensive and bar lacks a touch of atmosphere.
Spa treatments were good (30 min massage), and spa area was generally nice.
The hotel is an old building which adds to the character with a beautiful staircase and chandeliers. Double room was spacious, clean but the shower was hit and miss with the hot water. Would recommend for a relatively cheap relaxing break.