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Ibis Leeds Centre – reviews, photos

2.0 of 5
23 Marlborough Street, LS1 4PB , England
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Ibis Leeds Centre
Ranked #23 of 96 hotels in Leeds
4.0 of 5 stars 222 Reviews
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222 reviews from our community

What travellers say about this hotel
  • Budget hotel(8)
  • Busy road(8)
  • Car park(7)
  • Friendly and helpful(6)
  • Good location(3)
  • Great value(3)
  • Train station(3)
  • Too many(3)
Traveller rating
    48
    119
    35
    12
    8
Only show reviews for Family (12) | Couples (79) | Business (55)
Date Rating
Posted by an Accorhotels.com traveller
Lincoln, United Kingdom
1 review
“Excellent for a business stop over”
4 of 5 stars Reviewed 13 February 2012

Good value budget hotel.. Situated just outside of the Centre of Leeds, but a 10 minute walk and you are in the bustling City Centre. Full Internet and media facilities availabe for a set price (I paid £9.99 for 24 hours..). Very friendly and welcoming staff. Good bar and restaurant. There is a public pay car park just over the road, so very convenient.

All in all well recommended for a short term business or leisure visit.

  • Stayed February 2012, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SarahTomlinson, General Manager at Ibis Leeds Centre, responded to this review
12 April 2012
Dear Guest
Thank you for taking the time to write a review after your stay with us and I hope that we can welcome you again soon to Ibis Leeds Centre
Sarah Tomlinson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lincoln, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Good, value, good location. Would stay here again!”
4 of 5 stars Reviewed 10 February 2012

I stayed at Leeds Ibis for 5 nights while on a course , and for the price I paid (£152 in total) I found it very good and pleasant experiance.. The room was by no means super luxurious, but it was warm, dry, clean,spacious, I found the bed nice and comfy, and it had a very good shower to wake me up in the morning! It was a 10 minute walk to the city centre, so location wise it was ideal.

The check-in and and check-out processes were very smooth, and I found the staff to be very professional, efficient and courteous.

The downsides are listed below, but even with all of those, I would definitley consider staying here again when I am next in Leeds.

Downsides:
As said previously, the hotel doesn't have a car park. I used the public car par opposite, which seeing as my car didn't move until I checked out, cost me £9.20 a day. I Paid this at just past 1730 in the evening, which then covered me until 1730 the next day (too lazy to get up early in the mornings!). The car park is the West gate Car park. Full costs are on http://en.parkopedia.co.uk/parking/carpark/westgate/ls1/leeds/

Breakfast was approx £7, which seemed a tad pricey, although it is an all-you can eat kind of thing. I had breakfast at my course location, so have no knowledge of the quality of the hotel brekky.

Water had a strange eggy smell and taste. i ended up washing my teeth with bottled water. This may have been bad luck on my part!

One of the two lifts are still unserviceable.

No free wi-fi (granted,a nicety I suppose, and pay wi-fi WAS available if access was needed)

  • Stayed February 2012, travelled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask ketchupkev about Ibis Leeds Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SarahTomlinson, General Manager at Ibis Leeds Centre, responded to this review
28 February 2012
Dear Guest,
Thank you for your review and I was pleased to know that you enjoyed our showers. We get lots of great comments regarding our showers as they defiantly provide an invigorating start to your day. I will also ensure that your comments are shared with my team as it is always nice to read such positive comments.
I have asked my maintenance team to look into your comments regarding the water but I can assure you that the water is not only safe to brush your teeth but also to drink.
We are soon to launch a free web corner in each of our UK hotels so watch this space and I hope that we can welcome you again soon to Ibis Leeds Centre
Sarah Tomlinson
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Posted by an Accorhotels.com traveller
Leeds, United Kingdom
1 review
“Short Business stay”
4 of 5 stars Reviewed 6 February 2012

  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
SarahTomlinson, General Manager at Ibis Leeds Centre, responded to this review
28 February 2012
Thank you for your review and I am glad that you had an enjoyable stay with us. For future stays there is now a new tariff for the car park which allows you to pay in 24 hour instalments so that you do not need to go out at 07.30 in the morning to top up your parking. We have details in reception should require further information.
I hope that we can welcome you back soon to Ibis Leeds Centre
Sarah Tomlinson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Posted by an Accorhotels.com traveller
Stowmarket, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Lifts”
3 of 5 stars Reviewed 25 January 2012
1
person found this review helpful

  • Stayed January 2012, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
SarahTomlinson, General Manager at Ibis Leeds Centre, responded to this review
12 April 2012
Dear Guest
Thank you for taking the time to write a review, it’s always great to hear from new and existing guests. Please accept my sincere apologies for the problems we have experienced with the lifts over the last couple of months. Unfortunately we had a considerable amount of damage caused by a guest who was stuck in the lift. I am pleased to let you know that the lifts are now fixed and back in operation. I was also concerned to read that you are always having problems with your key cards. We have just had them all serviced and cleaned and I will remind our reception team to ensure that they are cutting the keys for the correct number of nights. It is also advisable to ensure that the key card is stored in the key card holder we provide and away from electronic devices such as mobile phones, as this can clear the memory strip on the back of the card.
I do hope that we can continue to welcome you to Ibis Leeds Centre
Sarah Tomlinson
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Plymouth, United Kingdom
Senior Reviewer
9 reviews 9 reviews
“Good location for Leeds centre and station”
4 of 5 stars Reviewed 20 January 2012

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Archie3033 about Ibis Leeds Centre
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
SarahTomlinson, General Manager at Ibis Leeds Centre, responded to this review
28 February 2012
Dear Guest,
Thank you for taking the time to write a review. I often wish I could move my office to one of the top floors to take advantage of the fabulous views over the city. I will defiantly ensure that my team read your review, as it is always nice to read such lovely comments and I hope that we can welcome you again soon to Ibis Leeds Centre
Sarah Tomlinson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.

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Additional Information about Ibis Leeds Centre

  • Accor Leeds Centre
  • Ibis Leeds
Address: 23 Marlborough Street, LS1 4PB , England
Price range (per night):* INR2,508 - 4,681

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