I stayed here for three nights and really liked it. I had one of the warmest welcomes from a lady on reception called Denise, who really was fantastic. We got talking about local restaurants, and she followed it up by asking around, calling me in my room and giving me the details. Talk about extra mile! I arrived on a Tuesday and complimentary cocktails and lovely canopies were being served- never had that at a business hotel before!
The rooms were great, but as with the whole hotel, it was way too hot. The window hardly opened and even with the air con up to the highest, I still found it uncomfortable. It was much worse in the main areas of the hotel.
I liked the separate loo and bathroom and the continental style shower. toiletries were nice and plenty of good towels. Sky telly and a fridge for your use was a bonus, especially as there was a great convenience store about two minutes walk away, so you could buy your own milk and cold drinks- always a good thing when you're in a hotel. There is a nice sofa in the room too, which you don't often get. I hate having to sit on the bed or lye down to watch telly, so its nice to have a separate seating area. Made the room much more comfortable.
My room was overlooking the back of the hotel which is Whitehall Square. Even though there is a big building site in the centre, it was still quite nice to look out. It also showed me that there were several restaurants and bars really close by, so if you don't want to eat in the hotel, which is very pricey, pop into one of those. Primo, right opposite, is a lovely little Italian restaurant and makes solo eaters very welcome.
Next time I come to Leeds on business, I'll definitely be booking the Novotel again.