Stayed here for a weekend in January with my boyfriend. 5/10 min walk from train station, arrived and were checked in quickly and helped to the room with our bags. The room and bathroom was lovely, clean, nicely decorated and a really comfy bed.
All the staff were really friendly and nothing was too much trouble. The hotel has a great restaurant where you have breakfast. I had quite possibly the nicest scrambled egg and smoked salmon ever and my boyfriend was more than happy with his full english. We also had a meal on the first night, the beef on the carvery was delicious and it was a bargain (£10 ish). Bar area was nice too and it was so nice to come back to a lovely warm cosy bar as it was literally freezing out. Basically I could have happily stayed forever!

Friendly reception. Very busy bar (but it was Christmas party season). First room was quite small, at the back (over the fire escapes) and right over the restaurent. We changed to one on the same side but further away from the restaurant. Comfortable room but shower didn't work. Staff very helpful and gave us the key to a vacant room so that we could use the shower. We didn't have a drink in the bar as it was too packed. There is a carvery every day and we had booked a table in advance. The food was very good and the waiting staff friendly and helpful. We had stayed 9 years before and the Gov'nor was still the same, very friendly and hands on. Ther are lots of pubs and restaurants within a few minutes walk. The only drawback was the parking. We had to park in a public car park at the back of the hotel which cost £10 a day, putting up the cost of our break. Luckily one day was a Sunday which was free, but it would be quite costly to stay during the week. Would definitely go back.

This was a return visit meeting old friends and buying them an excellent meal.

That is what we expected but what we received was very poor service and ordinary food.

No longer worth going here.

The high-traffic, main-road location and pavement overspill of scruffy smokers does the Nag's Head no favours. Entering via the big-screen, lager-dispensing bar (much shouting - the Calcutta Cup was on) caused my heart to sink further. However the staff were competent and the rooms very much better than had seemed possible. They are of recent build and are kept clean. Our room was at the back, so was fine in a cold March, but would be noisy until closing-time from the garden that it overlooks; as it was, we had only the (considerable) Saturday evening noise from the bar below and none from the road.

The room (Chilgrove) was big enough for comfort on a single-night stay, had a reasonably comfortable bed, a good TV and a sizeable bathroom. The heating system was so powerful as to give a problem in not overheating the room - a very pleasant problem to have.

Breakfast was adequate, served by a most obliging and courteous lady, but entirely lacking in flair. My constant gripe is that people running such places should take the trouble to do a bit of reading about their profession. If they can't be bothered to read, they should stay with a highly-rated rival, just to discover how well it is possible to do such things. As it is, they don't, and they never learn. It's a shame, as it isn't difficult and it sends guests away with a real spring in their step.

Parking is superb - a public car park behind the pub, free from 5pm Sat and through Sun.

[The real problem with our stay involved several young women screaming and shouting from 2am to 2.30. For this I do not blame the management, but the family who had block-booked a number of rooms (you know who you are - all petals and thorns) who have clearly failed to bring their children up as civilised.]