I had a beautiful stay was perfectly looked after by all the members of the staff. A big thank you to nights team as they really looked after the guests of the party as well as my kids the manager and the assistant Shaz would like to mention his name as he was wonderful. We had a splendid experience and a perfect stay. The morning staff were very polite Lara who checked us out was perfectly doing her job, the restaurant staff were very friendly specially palkee so were the spirit daniella who looked after us the bar staff sijju and Richard were very nice and friendly. And in the end a big thank goes to the General Manager Mark who chose such a wonderful team to run his hotel

No problems with arrival. A very large car park that had plenty of vacant spaces even with a lot of cars parked. The receptionist was pleasant and efficient and there was no queue to check in. They had correct booking details for me. Check out was just as easy.

The room itself was fine, not exactly spacious, but clean, warm, comfortably furnished, and decorated fairly recently by the look of it. The bathroom was equally clean, modern and in perfect working order.

For entertainment, there are about 25 TV channels and about four radio stations on the wide screen TV in the room. There is an excellent good sized pool and a gym, both of which were popular but did not look overly busy on my visit. Unfortunately, Holiday Inn's charge for internet access. Most good hotels provide this for free, so its a shame that Holiday Inn still make the customer pay for it.

The selection of consumables was rather mean. I know this not a big deal but it’s a good way of making customers feel valued. Here, don’t expect more than tea and coffee and shampoo and shower gel; no sign of extras like stationery, biscuits, hot chocolate, mineral water, etc; which is a shame as it’s a sign of management economising at the expense of guest comfort. I believe Holiday Inn only offer more ‘freebies’ if you pay the extra to stay in a premium room.

I only used the restaurant for breakfast. They had a very good selection of quality breakfast items. Full breakfasts and continental breakfast items on a buffet.

They operate a customer feedback questionnaire. So they take an interest in customers’ views, and want to learn of ways to improve. I was charged £78 per night for bed and breakfast, which is fine for today’s prices in a good hotel. I would stay there again for a short stay if I needed to be in the area for work.

Very helpful, organised and efficient staff. The events team gave lots of advice and recommendations when organising a corporate charity event in January 2012. Front desk staff were always polite on every visit and very efficient when checking in and out. The room had been set up perfectly to hold the 187 guests attending. I stayed in a double room which was very clean and very well equipped. The breakfast selection was fantastic with lots of choice ranging from full English to continental. Overall an excellent hotel to cater for any function. We will definitely be booking further events at this hotel. Once again a big thank you to all of the staff.

Thanks to the front of deak staff, who organised at very short notice a large group booking, greatly appreciated and as always super stay

Si