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Novotel Coventry – reviews, photos

3.0 of 5
Wilsons Lane | Longford, M6 Junction 3, Coventry CV6 6HL, England
Hotel amenities
Novotel Coventry
Novotel Coventry
Novotel Coventry
Novotel Coventry
Novotel Coventry
Novotel Coventry
Ranked #15 of 43 hotels in Coventry
4.0 of 5 stars 81 Reviews
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81 reviews from our community

What travellers say about this hotel
  • Drayton manor(3)
  • Coach tour(3)
  • Very friendly(3)
Traveller rating
    26
    24
    17
    7
    7
Only show reviews for Family (20) | Couples (17) | Business (28)
Date Rating
Manchester
Top Contributor
63 reviews 63 reviews
Reviews in 48 cities Reviews in 48 cities
40 helpful votes 40 helpful votes
“Super overnight stop.. Convenient for Motorway and not far from NEC etc..”
4 of 5 stars Reviewed 19 January 2012

This place has been a Novotel for as long as I can recall. I must have driven past it many, many times over the years (I bet it was built, as a Novotel, in the 70's.. early 80's at the latest).. but, despite being an Accor regular over the years, only recently had the opportunity to stay.

The hotel is conveniently located next to the M6 and I stopped there for a night before a show at the NEC. It took us only 20 mins or so to get to the NEC so i would say that's convenient.

Got a great rate, prepaid on Accor.com, something like £50 including a breakfast.

You walk into a modern Reception and bar area that is pretty welcoming. Check-in staff pleasant and efficient, accommodated requests, no problems there, was in the room in a matter of minutes.

Room was nice enough, what I think of as a typical half conversion from the old novotel to new. New styles etc, semi refurb to bathroom, old desks etc. Not the full conversion that some have had (new desks etc). No complaints on the facilities front.. Tea/coffee facilities in room were welcome.

Only one power outlet by the desk. Not enough if you have phone and computer and something else to plug in.

Bed comfort perhaps not the greatest but not bad, but (an ongoing thing with me) I don't like the current crop of novotel pillows.. i find them uncomfortable... one is too low, and with two you feel like your head is in the air.. there's no give in them.. But, well, what some don;t like, others will.. so I guess that's a matter of preference..

Had a rear facing room and it was very quiet.. Couldn't hear anything from the nearby motorway..

Bar area was not so busy when we tried it and the service was good. It's not huge, though, so maybe it could get a little busy if the hotel were busier than it was when we stayed (fairly quiet).

Breakfast was nice, typical english buffet-type experience, plenty of food, freshly cooked.

Nice to see that the hotel reads these reviews, by the way. That should be de rigour for hotel management.. Well done...

Room Tip: Rear facing rooms overview a grassed area away from the motorway.
See more room tips
  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask juninho_d about Novotel Coventry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackie Clarke, General Manager at Novotel Coventry, responded to this review
20 January 2012
Dear Reviewer,

We very much appreciate your comments regarding your recent stay at Novotel Coventry. Direct guest feedback is very much appreciated as this assists us in monitoring the services and standards which we offer to our guests, enabling us to constantly strive to improve and maintain them and where necessary take remedial action through training and maintenance.

I will have great pleasure in sharing your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Once again thank you for sharing your experience and we look forward to welcoming you back in the not too distant future.

Yours faithfully
Jackie Clarke
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northumberland
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Super Place to stay in the Midlands”
4 of 5 stars Reviewed 10 January 2012

I stayed a few nights over Christmas while visiting family and as a rseult it was very quiet. Im not sure that I was the only person staying but it felt like it! The staff on hand were all very helpful, chatty and eager to please, they made a special fuss of my son who really enjoyed himself. There is a good games area for kids and an outdoor play area when the weather is good. Clean bright modern hotel very well located for the Ricoh and everywhere else for that matter. Tip top breakfast, newspapers, spotless rooms. Hard to fault so i wont. Thanks very much, we will be staying again thats for sure.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 3 more reviews by Hershon for Coventry
Ask Hershon about Novotel Coventry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackie Clarke, General Manager at Novotel Coventry, responded to this review
13 January 2012
Dear Reviewer,

We very much appreciate your comments regarding your stay at Novotel Coventry. It is always a pleasure to receive positive feedback.

I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Once again thank you again for sharing your experience, and we hope your next visit will be just as pleasant with this in mind I look forward to welcoming you back in the not too distant future.

Yours faithfully,
Jackie Clarke
General Manager
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Bristol, England, United Kingdom
1 review
“Best value for money in Coventry”
5 of 5 stars Reviewed 15 November 2011

I am so happy with the Novotel in Coventry that I refuse to stay anywhere else. Very comfortable rooms, always impeccably clean, excellent food from a la carte in the restaurant to snacks in the bar, and lovely staff in all areas particularly reception.

It's a very quiet hotel so a good night's sleep is guranteed; and there's a great selection of films on the TV in the room.

I am a frequent, business traveller and stay away on business a lot. The Novotel Coventry is, without a doubt, the best value for money I know; I would recommed it wholeheartedly for business and social travellers alike.

Room Tip: They're all good rooms.
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  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Nik H about Novotel Coventry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackie Clarke, Manager at Novotel Coventry, responded to this review
16 November 2011
Dear Valued Guest
Novotel as a brand strives to provide excellent customer service and high standards I would like to personally thank you for providing us with feedback, which is invaluable in our efforts to continually, improve the quality of our services.
It is always a pleasure to welcome you to Novotel Coventry with this in mind I hope the hotel team continue to meet your expectations if not exceed them.
I look forward to welcoming you soon.

Regards
Jackie Clarke
General Manager
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Posted by an Accorhotels.com traveller
Dolgellau, United Kingdom
1 review
“My stay at novotel coventry”
4 of 5 stars Reviewed 11 November 2011

It was nice and quiet on the weekend I stayed and I found the staff very helpful and friendly. My only complaints would be that the price of a continental breakfast is a bit steep, and I had not realized that parking costs extra. Having said that, I would definately stay here again.

  • Stayed November 2011, travelled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackie Clarke, General Manager at Novotel Coventry, responded to this review
15 November 2011
Dear Reviewer,
We very much appreciate your comments regarding your recent stay at Novotel Coventry. Direct guest feedback is very much appreciated as this assists us in monitoring the services and standards which we offer to our guests, enabling us to constantly strive to improve and maintain them and where necessary take remedial action through training and maintenance.
Unfortunately breakfast charges are set centrally although Novotel Coventry offers a great continental breakfast delivered to your room at £13.95 and cooked breakfast at £16.95, we also give all our guests the option to book an £8.00 breakfast on the day of arrival subject to terms and conditions.
If I could also take this opportunity to inform your comment regarding car parking charges is very valuable as we are currently in the process of reviewing car parking charges for the hotel.
In regards to your comment regarding staff I will have great pleasure in sharing your comments with our hotel team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Once again thank you for sharing your experience and we look forward to welcoming back in the not too distant future.

Yours faithfully,
Jackie Clarke
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tonbridge, United Kingdom
Senior Contributor
21 reviews 21 reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
“A good stay”
4 of 5 stars Reviewed 7 November 2011

Only stayed a night for a stop over but everything was good. The reception was friendly, the room was clean and the place was quiet even near the main road. Only thing I would say is that the parking fee may be a little excessive. The car park was not a secure lock up etc, just a normal outdoor car park, but you get charged each day you stay. Not very well advertised that you have to pay a charge and its not like it is near public transport links / in a city centre so most people would be driving there I would imagine. Having said that it is only about £4 a day.

  • Stayed October 2011, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask bheadon about Novotel Coventry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackie Clarke, General Manager at Novotel Coventry, responded to this review
9 November 2011
Dear Reviewer

Novotel as a brand strives to provide excellent customer service and high standards I would like to personally thank you for providing us with feedback, which is invaluable in our efforts to continually, improve the quality of our services.
I look forward to welcoming you back in the not too distant future.

Regards
Jackie Clarke
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Novotel Coventry

  • Coventry Novotel
Address: Wilsons Lane | Longford, M6 Junction 3, Coventry CV6 6HL, England
Price range (per night):* INR4,013 - 9,195

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