First of all like all accorr hotels staff are very polite and do try to be helpful. Have stayed here numerous times, only last twice where I've had a refurbed room I won't stay again. Always have been spotlessly clean baring once, which was the next to last where I found sequins and a cigarette but on the floor.

But now after being a customer of this hotel over the last 3 or 4 years on nights out, they have had my last custom.

After a night out you just want somewhere to lay your head and sleep, unfortunately this is where accor have decided to save money and the matteresses are now unfit for purpose. They have got thinner, to be able to squeeze a a cheap piece of foam between your forfinger and thumb together and this is suppose to what you are able to sleep on its a complete utter joke. They are that thin and soft you sink through and can feel the solid wooden board underneath. Only slightly better than sleeping on the floor. Had to pull the bunk matteress from above and put on top of the double matteress to be at least able to sleep, even then woke with a painful back because of having extremely poor support.

On top of that you do get noise, and alot of traffic noise if you are on the front. New lino floor obviously is easier for them to keep clean but with the normal lack of towels supplied warning you will get a puddly floor.

On top of that etap have the cheek to charge for parking and great coleman street on the end where the Etap stands is free on street parking.

Eyak hotel was by far one if the worst hotel I've stayed at why... We're do I begin, when checking in we were given a triple room instead of double not that would bother me in anyway other than the fact the third bed hangs over the double it's like staying in a school dorm.
No carpet no privacy in the room not nice if your sharing as there's no door to bathroom in fact your sleeping in it. The toliet has no extractor fan which does not help if your sharing like I said. Unless you don't mind the toliet smells.
Then you have no carpet it's more of a hospital floor! There's recces lighting really don't see the point as money could have been spent on carpet and tea/coffee making facility's.
Did not sleep all night as it was jan -5 outside and no heating in my room but my air con was working !!!! And boy did I feel it. When I complained it took 40min for someone to come to my room after I call via my mobile as there is no phone in room. And was told to fiddle with it a little! Like I didn't try that already.
Checked out first thing booked into a lovely premier inn round corner.
The whole experience was like I stayed in a prison cell that's the only way to discribe it.

I stayed one (Saturday) night at this hotel at the weekend. When I checked in I was advised that, since this was the weekend, there were parties in the hotel. If there were any disturbances I should call reception (on the phone at the end of the corridor or on my mobile - there are no phones in the rooms) and they would send security up immediately.

I didn't know whether to appreciate the receptionist's honesty or to tremble at the the thought of a disturbed night. As it happens, I was in a room on the 5th floor as far away from the lift as possible and had an undisturbed night and a good sleep.

This morning over breakfast I talked to a friend who had been there two nights. She told me that there had been a fight on her floor and in the car park on Friday night and that the police had been called. I guess that is why I was warned by the receptionist about the possibility of disturbances. I am grateful for her honesty.

I sat chatting over a hot chocolate with another friend from 11pm to midnight. As we chatted I noticed gangs of blokes and scantily dressed women heading out into the night - because this hotel is close to the city centre and the rooms are low-priced, it attracts characters who like to go clubbing and getting drunk on the weekend. I thought I might have a disturbed night, but was spared, possible because I was in a remote part of the hotel.

Having said that, the room, although basic, was clean, neatly laid out, and had a comfortable, if rather hard, bed. The toilet was in a room the size of a large wardrobe, the basin was actually in the room, as was the shower cabinet. (I think the designer must have been trained in designing mobile homes.) The towels (one per person) were good quality, but the pillows were very thin (I like two pillows and would have been uncomfortable if I hadn't been able to use both the pillows provided).

The heating came from a fan unit over the door. The room was far too hot when I got into it and I had to turn the unit off. The room remained warm enough, despite the night's being frosty.

Breakfast, for which I paid a modest 3.75GBP, consisted of a choice of cornflakes, crispies or muesli, bread for toasting, french sticks, a fat-free spread (no butter), jams and marmalade, cheese, apples, bananas, and hot beverages from a machine. Adequate, considering the low price.

The reception staff were friendly and helpful. Otherwise there is no service, which is what one would expect from a budget hotel of this kind - so this is not a criticism.

Parking is a problem. The hotel's car park (4.00GBP for any period from 1 hour to 24 hours) is small and was full by the time I arrived. I took a chance and parked on the residential street on one side of the hotel - residents only from 11pm to 7am, but there were plenty of unoccupied spaces, so no resident was deprived of parking last night. Thankfully I was not ticketed, but I wouldn't recommend my solution to others. Apparently the hotel directs overflow parking to a nearby IBIS hotel.

I used this hotel because it was reasonably priced and well located for a gathering that I took part in over the weekend. I'm not sure I would choose to stay here under other circumstances, not because this is a bad hotel of its kind - it's not - but because I generally prefer something a bit more up-market.

This review would have been a great deal more critical had I been disturbed by partying and drunken guests!