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Premier Apartments Birmingham – reviews, photos

38 Upper Dean Street | Dean House, Birmingham B5 4SG, England
Hotel amenities
Premier Apartments Birmingham
Premier Apartments Birmingham
Premier Apartments Birmingham
Premier Apartments Birmingham
Premier Apartments Birmingham
Premier Apartments Birmingham
Ranked #52 of 140 hotels in Birmingham
4.0 of 5 stars 74 Reviews
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74 reviews from our community

    Trip type
Traveller rating
    27
    18
    12
    9
    8
Date Rating
Weston-Super-Mare
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Friendly, convenient and spacious.”
5 of 5 stars Reviewed 9 February 2012

I have to admit I was a little nervous about booking these apartments given the odd few negative posts on Tripadvisor. As a rule I stay at the Bridgestreet postbox apartments which I have always found tip top. My biggest concern was the noise from the market that I had read in other reviews but I am pleased to report I slept like a baby despite the fact I had a corner room that overlooked the bullring market, I heard no noise whatsoever!! It's in a good location, the apartment was clean and modern, very quiet and very friendly reception staff that happily supplied free bedding for a friend that joined me on the last night of my stay. I would most definately stay again. For eating the choice is varied, the first night I had a fantastic Chinese £10 all you can eat buffet, the second night a terrible Indian curry close to the Glee Club and the third night MalMaison at the Postbox where the food remains five star but the service has sunk, unfortunately, to a 'one' star experience.

  • Stayed February 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Travellight9898 about Premier Apartments Birmingham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
“Perfectly appointed apartments with friendly staff made our stay very enjoyable.”
5 of 5 stars Reviewed 7 February 2012 via mobile

The staff here played an important role in making us feel instantly welcome. The rooms were very clean and well equiped. The location is perfect for central Birmingham. We will definitely use these apartments again.

  • Stayed February 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask mrtrippie about Premier Apartments Birmingham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wolverhampton, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
“TIP TOP !!. Thank you to Claire and Mandy. Defo be back,”
4 of 5 stars Reviewed 16 January 2012

Really nice and excellent value for money. Highly recommended. x

Room Tip: I really liked it !!.
See more room tips
  • Stayed January 2012, travelled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Lindsay240169 about Premier Apartments Birmingham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMBirmingham, General Manager at Premier Apartments Birmingham, responded to this review
20 February 2012
Thank you for your lovely feedback, glad you enjoyed your stay and I look forward to welcoming you back soon.

Kind Regards

Claire, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Christchurch, New Zealand
Senior Contributor
38 reviews 38 reviews
Reviews in 15 cities Reviews in 15 cities
42 helpful votes 42 helpful votes
“Superb Location”
4 of 5 stars Reviewed 11 January 2012

My wife and I stayed here for a month over December-January 2011-2012 and we thoroughly enjoyed our time. The location is superb (across the street from Birmingham Markets and the Bulllring and with easy access to restaurants, buses and train stations), the accommodation was compact and comfortable and the staff were friendly and very helpful. Double glazing keeps noise levels from outside at acceptable levels and the only internal noises resulted from other residents coming back from a night out mainly on weekends, but this was minimal. Having a Spar supermarket and restaurant at street level in the same building was a bonus too. Our expectations were more than adequately met and we would definitely recommend Premier Apartments to others visiting Birmingham.

Room Tip: Rooms facing the Travel Lodge across the street are probably quieter.
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  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by DrBob317 for Birmingham
Ask DrBob317 about Premier Apartments Birmingham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taunton, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
“Long Stay Premier Apartments Birmingham”
2 of 5 stars Reviewed 2 January 2012
3
people found this review helpful

Let me start off by saying that when i saw the reviews on this site i thought these apartments were going to be great but it was anything but. When we checked in on the 18th Dec the receptionist was on the phone chatting away to one of her friends. It was such a turn off. When we got to the apartment at first thought I felt it was spacious and redeeming from the horrible receptionist at the front...then hell began.

The TV (Old CRT) didn't work we had to call maintenance to get it fixed. The remote didn't work. The couches smelled. The internet was a nightmare. It's worse than dial up, so slow and i'm not even exaggerating for 25 quid a week, it's ludicrous. What made matters worse was the fact that the internet cut off for 15hours ON CHRISTMAS DAY. So we had to wait till boxing day to get it fixed by the tech team. The beds are so uncomfortable. The springs just stick you everywhere. This place doesn't give you a good night sleep AT ALL. I would really recommend spending a few extra quid and booking Stay Arc apartments. The Premier apartments is in desperate need of a refurbishment and management needs changing.

Room Tip: Stay to the back to avoid noise of the markets.
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  • Stayed December 2011, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask runcha85 about Premier Apartments Birmingham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMBirmingham, General Manager at Premier Apartments Birmingham, responded to this review
20 February 2012
Thank you for your feedback on your stay over Christmas, I must apologise for the welcome you received as all my staff are aware not to use their personal mobiles whilst on duty and especially not on the reception desk.

I am pleased to announce now that all of our TV's have been replaced with flat screen TV’s with inbuilt free-view; back in December we did only have 17 flat screens on- site.

We did have a problem with the internet on Christmas Day it stopped working throughout the building, with the reception being closed Christmas Day I was not aware of the problem until I came into work Boxing Day which the system was rebooted and started working again. I was on call Christmas Day and did not receive any calls reporting the problem with the internet.

We do normally get complimented on the comfort of the beds and providing an excellent nights sleep, I will ensure an audit is carried out on the mattresses and replace where needed.

Thank you again for your feedback, we do take all feedback seriously which enables us to improve our service.

Kind Regards

Claire Knapton, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Premier Apartments Birmingham

  • Premier Apartments Hotel Birmingham
  • Birmingham Premier Apartments Hotel
Address: 38 Upper Dean Street | Dean House, Birmingham B5 4SG, England
Price range (per night):* INR5,350 - 11,202

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