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Premier Inn Birmingham South - Rubery – reviews, photos

Ashbrook Dr Pkwy, Birmingham Great Park, Birmingham B45 9FP, England
Hotel amenities
Premier Inn Birmingham South - Rubery
Ranked #6 of 140 hotels in Birmingham
4.5 of 5 stars 65 Reviews
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65 reviews from our community

    Trip type
Traveller rating
    42
    15
    5
    2
    1
Date Rating
Trowbridge, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
“Great hotel at a budget friendly price.”
4 of 5 stars Reviewed 30 January 2012

I have stayed in a few hotels and I have to say, this has been one of my favourites!

The room was spacious, the bed was comfortable with plenty of plump pillows and facilities very good. We had a brilliant nights sleep. Staff were welcoming and the breakfast was good.

Only one down side, the walls and floors were a bit too thin and we could here the other guests talking in the other room and guests walking up and down above us. That being said though we would stay at a Premier Inn hotel again.

th

  • Stayed January 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Chello_11 about Premier Inn Birmingham South - Rubery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gemma Cashmore, Manager at Premier Inn Birmingham South - Rubery, responded to this review
1 February 2012
Thank you Chello_11 for you very kind words about your recent stay here at Premier Inn Birmingham South Rubery.
I am very honoured that you can say that we are one of your favourite hotels you have stayed in and very much appreciate your feedback and glad you enjoyed your stay and your good night sleep.
I hope we will see you back very soon so I can thank you personally.
Thank you again Gemma.
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1 review
“Very comfortable and clean for a very fussy customer!”
5 of 5 stars Reviewed 12 January 2012

We usually stay at more expensive four star hotels and I have to say this is the second premier inn I have stayed in recently for a good reason, they are clean!! The bathrooms are clean, the beds are comfy and if you don't like it you can have the little amount you have paid back! Would recommend to anyone. Staff friendly too.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Dudlh about Premier Inn Birmingham South - Rubery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gemma Cashmore, Manager at Premier Inn Birmingham South - Rubery, responded to this review
15 January 2012
Thank you Dudlh for your feedback on your recent stay here at Premier Inn Birmingham South Rubery.
I am glad you enjoyed your stay and found our rooms comfortable and clean.
We hope we can welcome you back in the near future.
Thank you again Gemma
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1 review
“Extremely clean, very friendly”
5 of 5 stars Reviewed 3 January 2012 via mobile

Clean, friendly, good service, good value. Far exceeding the standards in another 4star hotel I usually stay in in Birmingham

  • Stayed December 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Tentlady about Premier Inn Birmingham South - Rubery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gemma Cashmore, Manager at Premier Inn Birmingham South - Rubery, responded to this review
12 January 2012
Thank you Tentlady for your very kind feedback on our hotel, Im glad you enjoyed your stay with us and hopefully we will see you in the near future.
Thank you again Gemma.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
King's Lynn, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Customer Service is unheard of by certain members of staff.”
2 of 5 stars Reviewed 12 December 2011

This hotel is very hit and miss when it comes to customer service. Depending on who you get you may get a warm welcome or you may get someone who says that they never received you booking. They also refuse to go and check their fax machine to see if a copy of the booking had been faxed through (which it had). The restaurant is not much better. The rooms are as you would expect, but if you want good service try the Holiday Inn,

  • Stayed October 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Scott C about Premier Inn Birmingham South - Rubery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly Latham, Online Customer Services at Premier Inn Birmingham South - Rubery, responded to this review
20 December 2011
Thank you for taking the time to review your stay with us. We really appreciate your feedback very much as this enables us to improve standards and provide guests with the best possible service and a comfortable stay. Please be assured that we take all feedback seriously and on the receipt of your details, the issues raised will be fully investigated. We hope to welcome you back in the future.
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Doncaster, United Kingdom
1 review
“A great place to stay”
5 of 5 stars Reviewed 6 December 2011

From the moment my partner and I arrived to the time we left we were really made to feel at home in this Premier Inn.
The staff were very warm and friendly and went out of their way to make us feel welcome.
The room and bathroom were a good size and everything was neat and tidy. The bed was comfortable too and made for a good night's sleep.
I would definitely reccomend this hotel if you are looking to stay in the area.

Ian W

  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Ian W about Premier Inn Birmingham South - Rubery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gemma Cashmore, Manager at Premier Inn Birmingham South - Rubery, responded to this review
11 December 2011
Thank you very much for your comments, I am glad you and your partner enjoyed your stay here at Premier Inn Birmingham South Rubery.
Hope to welcome you both back again soon.
Thank you Gemma
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Additional Information about Premier Inn Birmingham South - Rubery

  • Premier Inn Birmingham
Address: Ashbrook Dr Pkwy, Birmingham Great Park, Birmingham B45 9FP, England
Price range (per night):* INR4,180 - 6,186

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Premier Inn Birmingham South - Rubery
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