I stayed here two weeks ago and I can honestly say I would never use this hotel again as the prices for the ala carte restaurant were ridiculous, £18 for a steak??? £7.35 for a glass of wine!!!!?? its a joke, this hotel is in serious need of a price change, also the internet is very over-priced too.
One good thing about this hotel is only two staff members that actually know what they're doing! a tall guy with glasses named richard impressed me and my family very much, also jane who was on breakfast was really helpful throughout the morning. some of the staff were very very rude and clearly had no idea what they were doing, a very tall indian guy wearing a pink shirt :\ on breakfast was especially rude and unwelcomming, to start we didnt think he was staff due to not having a uniform but shortly realised he was when he started shouting at staff in the restaurant, even though we hadnt seen him even lift a plate all morning.
The reception staff we're never on the desk, we waited over 10 minutes on the evening just to get seen to.
The hotel itself is lovely, the countryside around it are beautiful and remarkably you cant hear any noise from the motorway.
I would like to hear feedback for this comment if possible.
- Holiday Inn Birmingham
- Birmingham Holiday Inn
