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Holiday Inn Birmingham M6, Jct. 7 – reviews, photos

3.0 of 5
Chapel Lane | Great Barr, Birmingham B43 7BG, England
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Holiday Inn Birmingham M6, Jct. 7
Ranked #49 of 140 hotels in Birmingham
4.0 of 5 stars 141 Reviews
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141 reviews from our community

What travellers say about this hotel
  • Main course(4)
  • Public area(3)
  • Staff were friendly(3)
  • Nice hotel(3)
  • Priority Club(3)
Traveller rating
    34
    44
    27
    24
    12
Only show reviews for Family (39) | Couples (22) | Business (48)
Date Rating
Wales
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Not worth the money!!!”
1 of 5 stars Reviewed 12 February 2012

I stayed here two weeks ago and I can honestly say I would never use this hotel again as the prices for the ala carte restaurant were ridiculous, £18 for a steak??? £7.35 for a glass of wine!!!!?? its a joke, this hotel is in serious need of a price change, also the internet is very over-priced too.

One good thing about this hotel is only two staff members that actually know what they're doing! a tall guy with glasses named richard impressed me and my family very much, also jane who was on breakfast was really helpful throughout the morning. some of the staff were very very rude and clearly had no idea what they were doing, a very tall indian guy wearing a pink shirt :\ on breakfast was especially rude and unwelcomming, to start we didnt think he was staff due to not having a uniform but shortly realised he was when he started shouting at staff in the restaurant, even though we hadnt seen him even lift a plate all morning.

The reception staff we're never on the desk, we waited over 10 minutes on the evening just to get seen to.

The hotel itself is lovely, the countryside around it are beautiful and remarkably you cant hear any noise from the motorway.

I would like to hear feedback for this comment if possible.

Room Tip: Do Not!! have a smoking room, they smell so bad. also try not to get one close to the reception, the...
See more room tips
  • Stayed January 2012, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Jon C about Holiday Inn Birmingham M6, Jct. 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Wales
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Clean and lovely facilities”
5 of 5 stars Reviewed 26 January 2012

I stayed for one night a couple of weekends ago and I really enjoyed it. It was spotless and modern. The bed was comfortable and the flat screen tv had full freeview available, unlike some hotels I have stayed at recently. I was disappointed that I had not taken my swimming gear as the leisure club looked great and next time I'm going to book in at the health spa too. The food was presented well and tasted great. The staff were very friendly especially the receptionist who checked us in and out. The location is great if needing to stop just off the motorway for a night, and when I make this trip again, I will choose this hotel. Easy to find and has everything I needed.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask gypcgirl about Holiday Inn Birmingham M6, Jct. 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
“Dreadful, the service of this hotel is diabolical!!”
1 of 5 stars Reviewed 21 December 2011 via mobile

Overall this is the worst hotel I have ever stayed in... I travel a lot due to my job so stay in a lot of holiday inn. On arrival the reception staff were very helpful however I then met the operations manager daniel who was the rudest and most self centred man I'd met! Usually managers are very welcoming and happy to meet you, he wasn't in the slightest. After the not to pleasant greeting I stayed the night and woke for breakfast the next morning. All staff were foreign and couldn't understand a word of English, after waiting 40 minutes I received a drink. Rooms were clean as you'd expect but nothing fantasic! I then overheard a member of staff shouting and screaming at a collegue which I found very embarrassing. I would recommend another hotel as this brought shame to the business, I will not be staying there again. I hope you gain something from my review hopefully noone will have to experience the service I received again.

  • Stayed December 2011
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Fluffybear152 about Holiday Inn Birmingham M6, Jct. 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wales
Contributor
17 reviews 17 reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
“Mediocre at best”
2 of 5 stars Reviewed 12 December 2011 via mobile

Very mediocre.
So-called executive rooms are a bit dated.
The crowning disappointment was the restaurant. Of the three people near me one sent his starter back as it was in edible, one complained as a side dish he ordered hadn't arrived by the time he finished and I had the same issue! Very poor.
I suppose the hotel is close to the M6 if that's what you want.

  • Stayed December 2011
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask thegunners1978 about Holiday Inn Birmingham M6, Jct. 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stafford, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
“Better than ok”
5 of 5 stars Reviewed 4 December 2011

Visiting family i chose to stay at this hotel, i had read a few reviews and wasnt expecting anything more than an ok stay. However the welcome we got on arrival was lovely. A bit of a long walk to the room and the corridors are a bit bland but the room was very nice. Breakfast was busy and some items were not available but it was good value for money.
After staying myself i would certainly recomend to my friends as my stay turned out to be more than ok

  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask margaret s about Holiday Inn Birmingham M6, Jct. 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JABowater, General Manager at Holiday Inn Birmingham M6, Jct. 7, responded to this review
6 December 2011
Dear Margaret

Many thanks for taking the time to review the hotel.

I am pleased to read the hotel and staff exceeded your expectations, although slightly disappointed we did not have the full breakfast offering as this is an area we have focused on in 2011.

I am very happy you received a warm welcome as I do believe our team here are warm and genuine so that is good to hear.

I hope we see you back soon.

Kind regards
Tim Hooton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Holiday Inn Birmingham M6, Jct. 7

  • Holiday Inn Birmingham
  • Birmingham Holiday Inn
Address: Chapel Lane | Great Barr, Birmingham B43 7BG, England
Price range (per night):* INR2,632 - 7,617

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Holiday Inn Birmingham M6, Jct. 7
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