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Novotel Birmingham Centre – reviews, photos

4.0 of 5
70 Broad Street, Birmingham B1 2HT, England
Hotel amenities
Novotel Birmingham Centre
Novotel Birmingham Centre
Novotel Birmingham Centre
Novotel Birmingham Centre
Novotel Birmingham Centre
Novotel Birmingham Centre
Ranked #37 of 140 hotels in Birmingham
4.0 of 5 stars 308 Reviews
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308 reviews from our community

What travellers say about this hotel
  • Broad street(18)
  • Very good(12)
  • Car park(8)
  • Staff were friendly(8)
  • Separate toilet(6)
  • Executive room(6)
  • Great location(5)
  • Short walk(4)
  • Buffet breakfast(4)
  • Coffee machine(4)
Traveller rating
    81
    134
    56
    21
    16
Only show reviews for Family (34) | Couples (111) | Business (94)
Date Rating
Shropshire
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
“Enjoyable stay”
4 of 5 stars Reviewed 31 January 2012

Booked a room here for a girls night out usually go to the Travel Lodge but got this hotel really cheap through laterooms.com. I was not disappointed check in was easy. The room was nicely decorated and clean although there could have been a bit more room to move around. I asked for a twin room and this consisted of a double bed and a double pull down bed settee which my friend said was quite comfortable. The hairdryer was quite good (usually you can blow harder than them lol). There is a iron and ironing board in the room with plenty of hanging space. The toilet is separate to the bathroom which is a first and very welcomed. The shower was really good probably the best if had in a hotel before. The hotel is situated in the middle of broad street so ideal if your there for a night out on the town and only 10 min walk into the center so ideal for either. From my own personal experience I would definitley use this hotel again. Just a little tip if your thinking of booking a executive room, we asked for an upgrade when we got there and was offered one for £20 this gave you free internet free music chanels, bath robes and probably a bigger room, we declined on this occasion but would certainly think about doing it next time.

Room Tip: We were in room 225 which was situated at the rear of the hotel and overlooked the building next do...
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  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard Marsh, General Manager at Novotel Birmingham Centre, responded to this review
13 February 2012
Thank you for your very kind words. They are very much appreciated and my team will be delighted to hear that you enjoyed yourselves in Birmingham. We very much look forward to welcoming you back at Novotel Birmingham Centre. Kind regards, Richard Marsh, General Manager.
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Chippenham, United Kingdom
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Good location and friendly staff.”
4 of 5 stars Reviewed 29 January 2012

You know what you're getting at Novotel and this one didn't disappoint. Welcoming check in and check out, and great location for exploring NIA and surrounding waterside and attractiCar park a little on the small side, although I'm sure the staff would have recommended an alternative if I hadn't managed to grab he last space. Recommended.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard Marsh, General Manager at Novotel Birmingham Centre, responded to this review
13 February 2012
Thank you for posting your thoughts on here, we really value your feedback. I look forward to welcoming you back at Novotel Birmingham Centre. Kind regards, Richard Marsh, General Manager.
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Posted by an Accorhotels.com traveller
Nottingham, United Kingdom
1 review
“jan 2012”
4 of 5 stars Reviewed 24 January 2012

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Richard Marsh, General Manager at Novotel Birmingham Centre, responded to this review
13 February 2012
Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay at Novotel Birmingham Centre and look forward to welcoming you back again soon. Please be assured that our Concierge are appointed at weekends to ensure that our customers have an enjoyable stay. Broad Street has recently been accredited with 'Purple Flag' status under the safer streets campaign, so there is really no need for concern over safety. Our Street Warden's provided by the local Business Improvement District are also on hand to provide all guests with reassurance and any guidance on the local area. Kind regards, Richard Marsh, General Manager.
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Bimingham
Contributor
12 reviews 12 reviews
Reviews in 3 cities Reviews in 3 cities
22 helpful votes 22 helpful votes
“Be aware of the bad managers @ navotel, birmingham”
1 of 5 stars Reviewed 17 January 2012
1
person found this review helpful

They never tell sorry, even if how bad the service is.

Even if the Managers , I been to this hotel as I heard of hotel is now having a brand new resturant , the palce is fanatctic, service staff excellent but the manager (specially F & B Manager) not upto standard.one of his colligue said , he is working for last 6 years , I think he got promoted only because of long years of work.

I ll suggest cheak his ability.......

  • Stayed January 2012
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Richard Marsh, General Manager at Novotel Birmingham Centre, responded to this review
24 January 2012
Thanks for leaving your thoughts here. The team and I are glad that you enjoyed parts of your stay, and I’ve taken note of your comments. Rest assured I will address them with the employee concerned to try to ascertain your dissatifaction. If appropriate please do call me on 0121 643 2000, to discuss further or email me on richard.marsh@accor.com, whereupon, if your comments are considered to be genuinely founded, I will of course take appropriate action. We hope to see you back in the hotel very soon, experiencing our new faciltiies?
Kind regards, Richard Marsh, General Manager
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Newark, United Kingdom
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
“Comfortable, friendly place to stay after a concert”
5 of 5 stars Reviewed 15 January 2012

We are Novotel regulars and have stayed in this Birmingham one before. It is just right for a leisure break--so close to Brindley place with its restaurants, canal, Ikon art gallery and Symphony Hall. The staff is VERY efficient and friendly. Good for families as well.

  • Stayed January 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard Marsh, General Manager at Novotel Birmingham Centre, responded to this review
16 January 2012
Thank you very much for taking the time to post your thoughts on here. I’m glad you enjoyed your visit, and I hope we can welcome you back to Novotel Birmingham Centre very soon.
Kind regards, Richard Marsh, General Manager
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Additional Information about Novotel Birmingham Centre

  • Accor Birmingham Centre
  • Novotel Birmingham
  • Birmingham Novotel
Address: 70 Broad Street, Birmingham B1 2HT, England
Price range (per night):* INR4,481 - 9,802

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