This place is ideally suited for visits to the shops, Museums and ICC, NIA and Symphony Hall.

There is a coffee shop/ restaurant attached which we didn't use. Tesco Metro down the hill provided a good light breakfast.

Self service check-in, which is becoming a bit more familiar but still seems like a pain to me.
The room was a good size and spotless as usual. Only a hard backed chair though which wasn't ideal. I'd booked a quad room for the space but the 2 single beds were made up so that took away some space and, I guess, some comfy seating.

We had little staff contact but no problems either. There was a little late night traffic noise in our first floor room but not enough to disturb the usual Premier Inn sleep. It wasn't super cheap but neither was anything else on offer in the centre.

Very comfortable hotel in the centre of Birmingham, perfect for a business trip.
I've stayed at several 'budget' hotels in the city and this stands above the rest. It is a little more expensive but well worth it.
It is very clean and the service is good - at the level of a much more expensive hotel.
The restaurant provides a huge breakfast and at dinner is perfect for a quick meal.

No reason to doubt this hotel or it's location. Excellent bar attached to the hotel. Good sized family room with great views of the cathedral. Adjacent to shops, bars & restaurants and quiet given it's location.

was staying on business, but wanted to be in town not @ NEC, this PI is perfect for town, have stayed in the PI on Broad street, this ones best if you want to be closer to shops, and new street station