Location & Access: These modern apartments are located in several blocks less than 5 minutes walking distance from the NIA and about 10 minutes to the ICC, Symphony Hall and Brindley Place. Easily accessible, about 20 minutes walking distance from New Street Station and the Bull Ring. Nearest supermarkets – a 24hr Tesco Extra (Ickneld Street) and a Sainsbury’s local (Broad Street) – both about a 15 – 20 minute walk. On street limited meter parking and off street secure parking for £10 per night. It is possible to view the property on Google Earth Street View. Reception and Public Areas: Reception is in an office in a building separate from the accommodation. The staff were very welcoming and helpful; better than many a hotel I have stayed in. I arrived nearly 2 hours before official check in time and they quickly completed all the formalities and found me an apartment that was ready for occupation. The room rate was the best I could find in Birmingham but added to that is a refundable deposit of £250 to cover any damages. Some Reviewers have commented that this has caused them problems – but this was certainly not my experience with only the charge for the room appearing on my bank statement. In reception there were local maps, tourist information and even leaflets/menus for local restaurants that offer a delivery service. Guests are provided with a plan showing the location of their allocated apartment block. Entrance to the apartment blocks are secured with a key pad door entry. Doors to the apartments are operated by traditional lock and key. Unlike hotels there are no “public areas”. Corridors and stairs were clean and simple. A lift served all floors. Food & Drink: The property operates a self catering regime. It is possible to pre order items for breakfast and wine/snacks etc. Helpfully there is a small supply of tea, coffee and fresh milk sachets. There were no other basic cooking essentials such as salt, pepper and olive oil. However, there was a satisfactory supply of cleaning materials including tablets for the dishwasher. My Apartment: On the 1st floor was spacious with a hallway, sizeable bathroom, lounge dining/kitchen and an ample sized bedroom. It was possible to open windows for fresh air. However, as the temperature was verging on freezing the efficient electric heaters in all rooms were appreciated. The main living area had a dining table and chairs for 4 persons and 2 x 2 seater leather settees. For entertainment a basic flat screen TV with freeview channels. Free wifi had good reception. A folder with basic local information. Lighting was reasonable with an occasional lamp and ceiling spot lights. A fully equipped galley kitchen had units with a fridge freezer, 4 ring electric hob, extractor fan, full sized oven, microwave, toaster, washing machine, dishwasher and sufficient pots, pans, crockery, cutlery and glasses (not all sets were complete or matching). The bedroom contained a large double (which was in fact two singles joined together). Pillows, duvet and white linen were clean. Two bedside tables with table lamps. A built in mirror wardrobe had plenty of storage space. In one of two storage cupboards in the hall was an ironing board, iron and cleaning equipment. The bathroom had a full sized bath and an efficient powerful shower, a good sized washbasin with modern fittings a large mirror and spot lighting (let down by one of the bulbs not working). A range of toiletries were available. Enormous white bath sheets and hand towels. Plain carpeting throughout with wooden laminateflooring in the living/dining area and ceramic tiles in the bathroom. The paint colours on most walls were mainly neutral but the accent colour on the living area wall was dated and might not suit all tastes. Otherwise there was very little decoration or ornamentation. The drapes looked “cheap” and the ones in the bedroom did not hang properly. Noise insulation was good and the block is in a reasonably quiet road. Negatives: Lack of attention to detail. e.g. light bulbs not working, mismatched glasses and cutlery, microwave turntable inoperable, bathroom blind in need of repair or replacement (all minor issues and should be easily resolved). I am not a fan of notices – but you will find everywhere (even in the lift) signs reminding guests about the £250 deposit and the £100 fine for breaching the “no smoking” rule. Summary: A good property close to the heart of Birmingham city centre. An excellent alternative to local hotels X Factor: I found the reception staff and the manager Dee to be exceedingly welcoming and helpful. All the comforts of home make City Nites an agreeable choice for an economical stay in Birmingham. The location is ideal for anyone visiting the NIA or ICC/Symphony Hall.

We loved our stay, the apartment was brilliant and very clean. The location was fab and the staff were very lovely and polite ( especially Anna on the front desk)....We will definitely visit again.

£250.00 deposit is requred when booking at this hotel, i have stayed here once on separate occassions to my friends as the location is ideal when attending concerts at the NIA. however most of my friends have been "scammed" out of the £250.00 deposit or in some cases only £100.00 has been refunded to them. when questioning this with the apartment, they advised a manager would contact you.. which was the case after 3 working days, i had emailed and contacted them by phone over 3 times only to feel fobbed off. i am just warning you of what me and my friends have experinaced and from reading some of the reviews it is apparnt others have to. when i last stayed her, items of mine and my husbands were stolen however citynites assured me that they have trusted employees therefore could not help me investigate. i took this further and have reported them to the police. the police are now dealing with this as a serious offence. please be careful if considering to book here.

Me and my friend stayed in one of these apartments due to a concert at the NIA. We booked a 2 bedroom flat for the night and paid £250 deposit for the flat. The flat was actually quite nice.

We came back late around 11pm due to the concert finishing late. Walked quietly back into the room and fell asleep immediately.

Imagine the horror when they refused to give back £250 deposit because of "noise complaints"

Tried arguing and writing to them, and all I got was a rude manager, claiming we had broken terms of the contract.

I seriously warn all customers from staying with these cowboys that are City Nites. They are
rip off merchants.