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Etap Hotel Birmingham Airport – reviews, photos

Ambassador Rd | Birmingham International Airport, Solihull, Birmingham B26 3QL , England
Hotel amenities
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Rooms from £25 per night
Etap Hotel Birmingham Airport
Ranked #27 of 140 hotels in Birmingham
4.0 of 5 stars 428 Reviews
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428 reviews from our community

What travellers say about this hotel
  • Early morning flight(14)
  • Car park(12)
  • Overnight stay(9)
  • Ibis next door(8)
  • Very friendly(8)
  • Train station(7)
  • Very clean(7)
  • Great value(7)
  • Tea coffee(7)
  • Good value(6)
Traveller rating
    152
    189
    51
    18
    18
Only show reviews for Family (63) | Couples (131) | Business (99)
Date Rating
Dalkey Ireland
Contributor
13 reviews 13 reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
“Thank you to Glenys at reception!”
5 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

I have to start off by saying that I didn't actually stay at the Etap. The snowy night I found myself stranded at Birmingham airport after my flight was cancelled coincided with a huge exhibition at the NEC next door and there was not a room to be had. But wonderful Glenys at the Etap went to so much trouble for me: she trawled a last-minute cancellation site and found me the last room at another hotel not too far away, and organised a taxi to get me there. Such a good, kind person, and what a wonderful ambassador for her company. Any time in future I have the option of staying at an Etap hotel, I will do. Thank you so much, Glenys!

  • Stayed February 2012, travelled solo
    • 5 of 5 stars Service
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Ask SETDalkeyIreland about Etap Hotel Birmingham Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frederic_Dumont, General Manager at Etap Hotel Birmingham Airport, responded to this review
29 February 2012
Thank you for your kind comments and compliments.
Glenys really appreciate your feedback.
We all look forward to welcoming you to the hotel.
Kind regards,
Frederic Dumont
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Posted by an Accorhotels.com traveller
Northampton, United Kingdom
1 review
2 helpful votes 2 helpful votes
“Perfect location”
5 of 5 stars Reviewed 7 February 2012
2
people found this review helpful

  • Stayed January 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Frederic_Dumont, General Manager at Etap Hotel Birmingham Airport, responded to this review
29 February 2012
Many thanks for posting your comments.
I’m glad you enjoyed your visit.
We look forward to welcoming you back soon.
Kind regards,
Frederic Dumont
General Manager
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Derby, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Simple value”
4 of 5 stars Reviewed 5 February 2012
1
person found this review helpful

We had an early flight so we needed to stay overnight and booked here. Room was small but had good lighting and was clean enough. Chatty friendly staff at desk and breakfast. Its simple but for the price we were more than satisfied. Only ten minutes to the airport the whole trip went without a hitch woild definatly use again.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask pete s about Etap Hotel Birmingham Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frederic_Dumont, General Manager at Etap Hotel Birmingham Airport, responded to this review
29 February 2012
Thanks for your review.
Happy to hear that you enjoyed your stay.
We look forward to your next visit.
Kind regards,
Frederic Dumont
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Co Offaly
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Etap - Birmingham Airport”
4 of 5 stars Reviewed 5 February 2012
1
person found this review helpful

The hotel is very well located, less than 5 minute walk from the airport terminal building. The room are to the standard Etap layout, small, basic but clean, quiet and functional. It was nice for a change not to have the single bunk bed above the double bed, like so many Etap hotels. For anyone with a late nigh/early morning flight into/out of Birmingham Airport it is the ideal hotel, with the rooms only costing £18.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frederic_Dumont, General Manager at Etap Hotel Birmingham Airport, responded to this review
29 February 2012
Thank you very much for your review.
I am pleased that you enjoyed your stay and look forward to seeing you again in the near future.
Kind regards,
Frederic Dumont
General Manager
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cleveland
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“HIDDEN COSTS”
1 of 5 stars Reviewed 4 February 2012
3
people found this review helpful

WOW - WE THOUGHT - HOTEL ROOM FOR £18 per night - if you book 30 days in advance - £29 thereafter -
What they fail to advertise is the hidden costs like when you get there - YOU HAVE TO HAVE THEIR PARKING AS THERE IS NO OTHER AVAILABLE _ £22.50 per night or £13 if you manage to get a discount in etap!! then extra money for breakfast that is about £4 p.p for a glass of juice - slice of toast and little bowl of cerial - (£2 approximately extra for coffe out of a vending machine!).
That brings the total nights stay to ......£59.50 - Im sure you can stay at the HILTON for much less - with free parking - breakfast included and NO ADDITIONAL HIDDEN COSTS!!
The room itself was small yet plesent. But the hidden costs that we wernt aware of before we got there put a sour taste on the whole stay. I would suggest looking elsewhere for accomodation at Birmingham airport that has free parking facilities or at least breakfast included!

  • Stayed January 2012, travelled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask pete4del about Etap Hotel Birmingham Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frederic_Dumont, General Manager at Etap Hotel Birmingham Airport, responded to this review
7 February 2012
Thank you for taking the time to write a review about your recent visit.
I am really sorry to hear that you were disappointed with your stay.
Due to our location at Birmingham Airport, next to the Terminals, we can't have our own Car Park but we offer discounted rates with the NCP Car Parks situated around the Hotel. We do inform on our website that Car Park will be public and chargeable. We also advice guests to contact the Hotel directly for further information.
Our Breakfast is available from 4:00am till 10:00am. It is a Buffet which consist of various items (croissants, toasts, muffins, cheeses, cereals, hot drinks, fruit juices...) to which you can help yourself as muchy as you want. The cost is only £3.75 per person which is good value for money comparing other hotel prices in the Airport area.
With kind regards,
Frederic Dumont
General Manager
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Additional Information about Etap Hotel Birmingham Airport

  • Etap Birmingham
Address: Ambassador Rd | Birmingham International Airport, Solihull, Birmingham B26 3QL , England
Price range (per night):* INR2,352 - 5,321

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Etap Hotel Birmingham Airport
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