I had the absolute pleasure of staying at this newly opened PI just a week after it had opened. I booked two rooms for myself, husband, elderly father & daughter as our accommodation of choice when attending our daughter's graduation ceremony at The University of Warwick. The hotel is located just minutes from J15 of the M40 and is easily accessible.The car park is well designed & illuminated with good sized spaces, CCTV & room to manoeuvre. The hotel is then approached on foot across a small footbridge which crosses a brook ( more of this later ).
Access & parking for disabled persons appeared very good indeed.
We received a warm & courteous welcome from Cory & Natasha and were checked in efficiently & advised of dining arrangements & the good night's sleep guarantee. My elderly father sometimes finds Debit/Credit card machines fiddly & Cory was patience itself ; much appreciated.
The lift can only be operated from the ground floor by guests with a room key, making us feel quite secure.
Doors in corridors close gently & quietly & the corridors were tidy, clean, illuminated & wide.
The rooms were spotlessly clean, well designed with good TV, lighting ,desk & seating, quality refreshments & superb bed. The bathroom was small but roomy enough with excellent power shower & immediate, copious hot water. The lighting in the bathroom was as good as it gets for shaving & make up application - at last, someone has got this right: my husband has complained for years about poor illumination in bathrooms, even in some of the best hotels in the world - brilliant.
We dined in hotel's gorgeous "Thyme" restaurant & there was a hiccup between ordering & receiving our food which led to a longer than acceptable wait. This was acknowledged, apologised for & remedied by a complimentary round of drinks by the waiter. When the food
came, it was worth the wait. The steaks were absolutely superb, cooked to our requirements, the rest of the orders were top notch too. Desserts were delicious & the service was cheerful, attentive & unintrusive - special mention goes to Liz ( in training & a delight), James & Tom. Superb selection at the bar & the wine was served correctly & at the optimum temperature.
We slept like logs in our quiet and comfortable rooms but due to our planned, very early departure could not sample the breakfast.
I have only one negative comment to make. Referring back to the bridge/ brook, we noted that one side of the brook was completely unfenced & could be easily accessed from the car park by children. There is a small sign to warn parents of this risk but it remains unsafe & needs urgently making safe....
But for this issue, I would have happily awarded a 5 star review. A top, top experience & thoroughly recommended. If you are staying in the Warwick/ Leamington Spa area, this would be a good base for your stay. Well done PI & the Warwick team.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC