Stayed for two nights with our society of 20 golfers the course and pro shop all good. The hotel room was clean and comfortable. The fact that they asked us to pay upfront should have started the alarm bells ringing. Although the food was good the menu was a choice of two starters two mains and no choice for a dessert a kind of like it or lump it attitude on that. The service from some members of staff was most certainly not what I was expecting. On the Saturday whilst eating our evening our meal one of our members noted that he was unhappy with the appearance of his meal and was promptly told to stop whinging accompanied with a hand gesture that most would recognise as being a mans alone time!!. This along with the way in which they treat their eastern European staff in front of the paying guests made for a unpleasant evening.

Trip 16th/17th September
We were a group of 16 golfers booked in for two nights. Initially we were greeted well and shown to our rooms prior to dinner. The food was very nice but maybe portions on the small side. What was dissapointing was there was no alternative if you didn't like the dessert and when we asked if one or two could have cheese and biscuits they didn't have any.
During dinner one of the party said they had been told the bar was shutting at 10.30. After dinner I approached the Manager about this and he said yes that was correct as there was a wedding the next day he had to prepare for.
I explained that we were a group of 16 who wanted to drink, chat have a game of poker etc to the early hours and it not very good that they were closing at that time.
His response was "I've been on duty since 8 this morning so what do you want me to do?"
Whilst I can understand he was obviously overworked his attitude wasn't good and it I would expect a hotel bar to be open leter than 10.30. Fortunately the second night the bar was open late because they had a wedding on!!
Breakfast was interesting to say the least. There was one "mature" waitress to serve everyone and the golfers coming in to the bar. She was not particularly polite although not downright rude when taking our orders. It did however take the biscuit when she asked one of the party what they wanted. Her response to his comment of whatever you've got was (no word of a lie) "So if I served you a plate of S*** you'd be happy?". She also just laughed when one of the party told her the hot water had run dry and he couldn't gate a cup of tea. On the second day they had run out of baked beans too.

I would certainly like to play the course again and would like to stop at the hotel but unless they can employ the right number of staff and the right type of people then it is a big NO.

Visited last weekend with 19 other members of our Golf Society.
Firstly, the golf course and Pro Shop staff were all first rate and I would recommend any golfer to try out the facilities.
It just made our treatment by the actual hotel staff even more amazing.
At Saturday nights meal, I was told by one of the waiting staff to stop "Whinging" when I remarked that my Sausage and Mash looked flat in comparrison with my colleagues.
It actually looked as though the plate had been run over!!
When the Dessert arrived, I stated it was a pity that there was no Cream with it.
At this point, one of our party pointed out that the same waitress was making the universal guesture for an Onist.
Iwanted to speak to the management at that point, but was advised to sleep on it by my friends.
Had I have known what was to happen over Breakfast the next morning I wouldnt have done.
I arrived in thet room and discovered that I was the first of our party to arrive.
The other main group in the Hotel were guests from a wedding the previous day.
I was told by a very helpful Eastern European waitress that we were not expected until 8.00, I looked at my watcyh and it was 08.10!
A couple of mates arrived and we were served breakfast.
We ajourned to watch the rugby in the clubhose bar.
15 Minutes later there was screaming and shouting coming from the breakfast room.
The hotel had decided that it was acceptable to have 1 waitress to serve the remainder of our party plus the 16-20 guests from the wedding.
They ran out of food and coffee, most of my party gave up on getting antything to eat.
The most unforgivable aspect though was the way the "duty manager" spoke to the young waitress as though it was all her fault, even though ot was obvously not.
The golf club members who were watching the game with us blanched and were obviously mortified.
To some up, play the course, chat to the Pro, avoid the hotel staff like the plague!

We visited on a Saturday night and were impressed by the decor, service and quality of food. Staff were attentive but perhaps lacked a little overall direction as several different members of staff approached us in quick succession! However, all were friendly and helpful. Our meal was well presented and the main course of duck was especially delicious.