I stayed for 2 nights in June and the only good things I can say about this 'Hotel' is that it is a great location for Stratford and that the bed linen and towels were spotlessly clean. Unfortuatley they were the only things that were, everything needed a good scrub and in some areas there was a musty smell. My room and had not been vacuumed or dusted properly and on returning late afternoon of my first full day I had to ask for my towels to be changed and tea/coffee etc to be refilled. The service was basic, I only saw 2 members of staff and they did not seem to realise that breakfast should be warm , and that it is not nice to site down to breakfast with dirty plates from previous guests still on the tables( and were still there on my way out of the Hotel half an hour later.) I was very dissapointed as it was a real downer on my stay in Stratford .I will NOT be going back.

Hotel could be OK but neglected. Have stayed in smaller rooms though. Staff sit around on laptops all day speaking a foreign tongue. English breakfast was very small, poor quality and cold. Staff very noisy, with TV,s blaring until turned midnight. They are up early and talking/shouting to each other and a lot of noise coming from kitchen at 6.30 in morning and the smell of grease permeates the whole building. The place needs a good clean, as does the 6 month pregnant, totally disinterested waitress who served the breakfast on morning 1. We declined breakfast on day 2 ! Only good point is the location which is quiet (apart from the staff) but close to town/attractions etc. There is free parking in adjacent streets from 4 p.m. Sat to 10 a.m. Monday, if you can find a space.Paid £132 for 2 nights. I blame myself for breaking a cardinal rule of always booking the best I can afford. This place has put me off going "budget" in the future. Avoid.

poor.......... nobody there at Reception rang to enquire 10minute i was wait on door very poor service no room service
no housekeeing service
b/f service is very poor
staff was very rude

My partner and I stayed here on a Saturday night recently we went for the Marlyn (rebranded the 'Aurora' recently )because it was pretty much the only place with a room available at fairly short notice. It cost £80 for an ensuite room, which is what I would expect for a very good quality B&B, sadly however, this was not one of these. The room was ok but not that clean, the bathroom was a bit grimy and tatty in appearance and the 'double' bed was actually two singles put together.
The staff were polite enough, but didn't seem to really want to be there. The central heating seemed to be on all of the time, so we slept with the window open - I was woken up at around 2am by the staff loudly talking and smoking outside, and it took a while to get back to sleep.
The breakfast was poor, a sparse selection of cereal, some orange juice, a Scandinavian option (4 slices of cheap ham and cheese) and some cheap white toast. My partner's full English was late and rather mediocre - I've had better in my local greasy spoon cafe.
The arrival of the owner with fresh bagels and over enthusiastic attempts at conversation was not enough to improve our visit in any way.
The only high point of the place, was the location - slap bang in the middle of Stratford and minutes away from the centre. I found myself jealous of my partner's parents who were staying at the Travelodge down the road!
We would definitely not recommend this place