I booked this hotel in the middle of Stratford for quick getaway with my boyfriend. Having paid over £200 for a 2 ngiht stay I was honestly pretty gobsmacked and very disappointed at the room I was given. It must have been the smallest room in the hotel over looking the back carpark. You had to squeeze round the bed to reach the bathroom. It was right next to a fire door that was constantly banged closed at night and early morning and also right next to the service elevator so the staff were constantly up and down from 6am often standing outside my door talking in very loud voices. If you walked further through the hotel yu reached the nice rooms which were all personally named and nice touches like door knockers. On the positive side, the food was nice and the staff were pleasent but I have had much better rooms in 2 and 3 star hotels at half the price. I would not stay here again.

he shakespeare is a regular venue for us .Ideally situated in the centre of stratford.Rooms are quaint and comfortable Staff are always friendly and helpful.Breakfast good value for money especially the continental

The booking system, once accessed, was very helpful and all our preferences were met. Being partially disabled, we were given an allocated car space with our name for the duration. The welcome was businesslike but very pleasant and we had help to the room which had lift access.

The room was well equiped with simple tea-making facilities and the room bar stocking was available ; the two single beds were wider than usual singles and very comfortable. The room service was first rate.

We only ate breakfast; the continental side was a bit basic but the "full English" section was excellent.

There was a full scale inspection over the two days we were there so staff were on best behaviour but we felt that they were probably up to the same standard without the bosses about.

The value, for us, of our stay was good and we would return any time.

Anthony and Juliet Austin Shaftesbury Dorset