I have stayed at this hotel a couple of times and have to say that it is distinctly below average.
My room this time was very small and cramped, you could barley walk around the bed.
The room temperature is another issue. The hotel in order to save money obviously don't turn on the heating in the room this makes the room very cold especially at night. The bathroom is like a freezer making showers very uncomfortable.
On to the bathroom, this is the size of a shoe box. The shower has the water pressure of a garden hose with a hole in it. Try showering in a freezing cold bathroom with a dribble of water coming out of the shower head.
Service at the bar is truly awful. After waiting for 10 minutes I had to phone the hotel to get someone to come and serve drinks at the bar !! Some guy turned up in a pair of jeans and dirty shirt to serve our drinks. My Becks tasted decidley stale whilst my colleague who ordered a Bottle of Cobra at over £5 a bottle watched open mouted as the "bar man" poured what he couldn't get in to the pint glass down the sink. UNBELIEVABLE !
At breakfast there was no toaster just a basket of white sliced bread !!
I would honestly rather drink petrol and urinate on a car fire than stay in this hotel again.
- Best Western Kenilworth
- Kenilworth Best Western
