Me and a few friends stayed at this hotel for 2 nights last weekend for a city break. We decided to book to this hotel a few months before our travels, as it looked a really nice hotel on the website. It was abit expensive to what we normally pay for a hotel, but we thought it would be worth it.
When we arrived at the hotel we had to go in ourselves with no staff greeting us indoors, and we even had to go into the office bit to talk to the staff on reception. At this point this had a bad impression and unprofession, even thought the man who checked us in was friendly.
Then we got into our room and i was not happy with the quality it was.. It was old fashioned , small and very dusty on the furniture. The bathroom was very small and the sink was half falling off, the soap was still there from the last guests, which i find very disgusting. Not to mention the shower head looked like it had not been cleaned for years. But the beds were a pleasure to sleep in and the best nights sleep i have had for a long time.
Breakfast was a real let down for food, as they did not offer full cooked breakfast. £67.00 pppn you would have thought you could get a proper full english breakfast for that price. The only food there was were Cerals, fruit, bread and cake ...!!! ?
We had to hand in our keys in the evening when we went out , which is bad as we did not want to leave our stuff somewhere we dont really know without security.
I think this hotel is very poor and unprofessional staff, even the manager did not speak or smile. Therefore i would not stop at this hotel again... Rip off for what you get and service.!!!!!!!!!!!!
