Stayed here as part of a group of 18 on a stag do,its true the rooms are the size of prison cells and very basic but they are fit for purpose. The showers and toilets were fine when we got there but looked a little worse for wear the following morning. Plenty of groups staying there but if your looking for somewhere to crash and arent too fussy its ideal.. Nice carvery next door and a little burger van outside next morning.Mini-bus into Newcastle centre cost £20...No problem either getting deposit back

just got back from a lads weekend in newcastle, staying at the metro inns with a group of 6 lads. after reading some of the reviews on here i thought i had made a big mistake booking here, but i was quite surprise how clean and quite it was when we got here. The people at reception were very kind and friendly and when you get their they tell you which rooms your staying in and give you a code to get in to the room that only you know, so no one else can get in. You do have to leave a £50 deposit for each room, but we had no problem getting it back when we left there. There is a toby carvery right next door for £5.25 with we all ate there friday evening before we hit the town. The rooms are basic but very clean, with a double bed and bunk bed, tv, sink(which was clean) and mirror and heater. There no toilets or showers in the room, which we thought might be a problem, but ther are about 4/5 toilets and showers just outside and we didn't find it problem. We stayed there friday and saturday night and didn't hear much noise on the friday, although it was much move lively and noisey on the saturday night, but it was just young people having fun and everyone was friendly. The location is slightly out of the city centre, to far to walk, but ask at reception and they will call you a taxi which charged us £12(£2 per person), it takes about 8 minutes to get into town. All in all we had a get time in newcastle and everyone seems so much friendly there and i couldn't fault the hotel at all. The hotel is based around young groups lads and girls looking for a good time.

It is very cheap, especially if you fit 3 people in the room. The sheets on the beds seem clean. But the shared toilet and shower facilites are pretty grim. The whole place is in need of a major revamp. It's smelly (and I could smell very little with my head-cold), the corridors smell of smoke and the sink smells of wee when you run the tap. My door looked like it had been kicked-in at one stage. The blind in my room wouldn't open then when it eventually went up I couldn't get it down. There were families with dogs IN the hotel. I didn't feel overly safe.
Even for a stag do, I'd recommend saving the money on taxis (it's quite far out) and getting a good deal on a place in town. For business travellers, pay the extra £10 and get a nice B&B in Jesmond.

It's a budget hotel, but still I rate it low on value because from my experience you are kept up all night from drunken teenagers running riot in the hallways. A better night sleep would have been had in the car.

It's mainly a stay over for young groups of teens on stag/hen / nights out. They return to the hotel and the drinking continues along with all the behaviour you'd expect from a young offenders institution.

If you seriously need a good nights sleep, then avoid this place. The budget cost doesn't justify this place.

Complaints were made to the Manager - who promised a refund that never materialised.