A 5-10 minute walk from the train station, a 5-10 minute walk to the bridges, a 5-10 minute walk to the castle, the big churches, the main shopping areas, and of course, the bars; yet so quite, we could almost hear a pin drop. Hotel staff was pleasant, toiletries and complementary tea and coffee were nice.

2 downsides: no wifi available, bathroom/shower was disgusting - there was clearly a leak and the entire floor and wood 'paneling' covering the bath was warped and moldy - not a way to start the day feeling clean...

Rooms were clean and warm. Could do with a fresh coat of paint on the walls and the shower is very tiny, the bathroom door handle was broken and would just come off and the curtains didn't fit the window, therefore a huge flood light shone into the room at about 1am.

Great location. Couldn't have picked better. For food, shops and night life.

We even ordered room service at 1am and it arrived promptly!

Would stay here again.

I paid for this hotel through an online discount scheme. We stayed for 1 night in a deluxe room with a bottle of prosecco. The cost was supposed to be £215 but I only paid £69 with a £40 supplement for staying on a Saturday night. I would have felt cheated if I'd paid the full amount! The hotel doesn't have it's own parking but an NCP carpark is 2 minutes walk away. The check in was very quick and easy with a pleasant receptionist. We were in a room on the 3rd floor and the lift to get there was minute!! There are some original tiles from what was probably a very grand building in it's heyday on the Walls in the corridors. The room was clean, good facilities, massive comfortable bed, tv and DVD player. The decor however was quite tired. The bathroom was basic but the bath panel had clear signs of old water damage, shelf above the sink was also water damaged and scratched. The shower head was too high (it was fixed about 8-9 feet above the bath) not very powerful and the water was cold!!
The hotel was by far not the worst I've stayed in, it was clean, in a great location, prompt friendly service and a very comfortable bed but not worth the money.

From checking in to departure the hotel staff were first rate - particularly the lady at breakfast!

Spacious room and we heard absolutely no noise at all - and we were at the front of the hotel - the room had triple glazing.

Huge bed and very comfortable nights sleep!

Highly recommend as location is central and it is great for getting out into Newcastle for the night and so close to the shops and metro.

Would stay again for sure!