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Guildford Hotel – reviews, photos

253 High Street, Guildford GU1 3BZ, England
Hotel amenities
Guildford Hotel
Ranked #14 of 14 hotels in Guildford
3.0 of 5 stars 20 Reviews
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20 reviews from our community

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Date Rating
Birmingham, United Kingdom
Contributor
19 reviews 19 reviews
Reviews in 13 cities Reviews in 13 cities
34 helpful votes 34 helpful votes
“I must have had the best room, but the entrance and hall was shabby and dirty”
1 of 5 stars Reviewed 13 September 2007
3
people found this review helpful

I stayed in Room 21; the hotel was booked for me by a supplier and, having read the other reviews, I must have had the best room! Sure, the entrance, stairways and dining room carpets and décor were dire - very dire indeed, but my room was huge and modern.

Good points of the room: Great new bathroom area (wet room) with glass sliding walls, huge slate tiles and modern shower and basin. WiFi (free) access. Generally very tastefully decorated, Roman blinds at the window, new desk and chair, all new cupboards and general furniture, ample supplies of fluffy towels and toiletries.

Bad points of the room: It was noisy as it faces the street - there are 2 large sash windows and secondary glazing - it was very hot when I stayed and I needed the windows open all night. On close inspection of the refurbished wet room area, they made some silly mistakes which reveal shoddy workmanship. The shower really did literally wet the whole of the wet room floor (which incorporates the toilet and wash basin areas), the washbasin tap wobbled, the expensive Grohe toilet flush system was mounted too high, they had chipped a tile removing it to repair a leak and they drilled the lovely chipped tile, inserted 4 screws and covered the screw heads with cheap, while plastic covers - they weren't even attached properly.

Breakfast was pretty grim. The guy taking the orders was so nonchalant and lacked even the slightest hint of a personality. This was in stark contrast to the service I enjoyed outside the hotel in the High Street at a bar and a restaurant I visited that day.

On reflection, I would have to say that I would not choose to stay there again.

  • Liked — Central location
  • Disliked — Everything else
  • Stayed September 2007, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Business service (e.g., internet access)
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Ask kevmar about Guildford Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Klagenfurt
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
“All in all, ok for the price”
3 of 5 stars Reviewed 21 June 2007
3
people found this review helpful

I stayed for a 3-night business trip in a single non-smoking room.

The lobby, breakfast room and Sports Bar were very dark and battered, but the room was ok. The paint was coming off the walls in the bath-room in two small places, but they have a heated mirror which does not steam up while showering. The towels were exceedingly soft and fluffy for a hotel. Because the windows were rather old, street noise was clearly audible inside the room, even with closed windows. However, the mattress was the absolute best I've ever had in a hotel, even better than my own at home.

The staff was helpful and friendly, especially the room-service guy, service was rather fast and the food was excellent.

What I really missed was satellite-tv (they only had the four national channels) and a minibar.

Compared to other hotels in the same area, they had by far the most reasonable prices and they are rather conveniently situated (15 minutes walk from train station).

I would recommend the hotel for a short stay (business or tourist trip); for the comparatively cheap fare, service and room were ok.

  • Liked — Best mattress ever
  • Disliked — Street noise because of old windows
  • Stayed June 2007, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask traveler_klu about Guildford Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London UK
1 review
4 helpful votes 4 helpful votes
“Utterly dreadful”
1 of 5 stars Reviewed 14 February 2007
4
people found this review helpful

I had planned to stay here for 6 nights but moved out after one. My supposedly 'executive room' was cramped and dark. The shower didn't work and one of the washbasin taps didn't work.
Stair carpets dirty and torn. Dining room carpets looked filthy.
Breakfast room bleak, breakfast basic. All in all, best avoided.
Al.

Stayed February 2007
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london
Senior Reviewer
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Reviews in 6 cities Reviews in 6 cities
19 helpful votes 19 helpful votes
“Worst Hotel in the UK - DO NOT STAY HERE”
1 of 5 stars Reviewed 19 January 2007
4
people found this review helpful

I really didn't like this hotel. The rooms are small, mould was growing through the damp parts of the (smelly) room. The sheets I had were not very clean and they rested on a mattress that had clearly seen better days.

Staff were not particully helpdful or pleasent (service with a snarl). I wonder whether the owners really want to have guests at all.

The good points are the location (although be prepared to hear the noise of the streets though the inadequate sound proofing.

  • Stayed December 2006, travelled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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Ask newnhb about Guildford Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southampton, UK
Contributor
15 reviews 15 reviews
Reviews in 12 cities Reviews in 12 cities
65 helpful votes 65 helpful votes
“Worst Hotel I have stayed in”
1 of 5 stars Reviewed 30 November 2006
3
people found this review helpful

Stayed here on business in the summer.

Had a single room. Room was very small. Both the room and the bathroom had mould. Bed was old.

Being the summer the room was very hot so you have to have the windows open. My room was on the front and deliverys started at 6am. The person I was with had a room at the back and the local pub stayed open late and was woken by people leaving in the early hours.

Bathroom was small. Got very hot and for some reason hot water came out of both the hot and cold tap.

Would not stay again.

  • Liked — Nothing
  • Disliked — Room was Dirty
  • Stayed July 2006, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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Ask yachtinteract about Guildford Hotel
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Additional Information about Guildford Hotel

253 High Street, Guildford GU1 3BZ, England
Price range (per night):* INR7,785 - 9,522

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