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Carlton Mitre Hotel – reviews, photos

Hampton Court Rd | Hampton Court, KT8 9BN, England
Hotel amenities
Carlton Mitre Hotel
Ranked #50 of 173 hotels in Surrey
4.0 of 5 stars 72 Reviews
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72 reviews from our community

    Trip type
Traveller rating
    13
    40
    11
    6
    2
Date Rating
Washington DC, District of Columbia
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
26 helpful votes 26 helpful votes
“Nice for a short stay”
3 of 5 stars Reviewed 17 January 2012
2
people found this review helpful

My girlfriend and I spent a couple of nights here while attending a wedding nearby. The staff was courteous and the room was clean and quiet. The hotel is bigger than I thought (i.e. not an intimate B&B), and on first glance it appeared more of a business-like venue. However, we were given a room off a central courtyard, which gave it a slightly nicer feel when we opened the patio door. Location couldn’t be more convenient to Hampton Court, and it was just a short walk across the river to the cafes where we had a choice of venues for breakfast. The train station is also convenient, which I imagine makes this a good choice for exploring London (which we didn't have time to do).

Room Tip: Try and get a room off the central court yard if you want quiet.
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  • Stayed December 2011, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask MrKoop about Carlton Mitre Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antony Levin, General Manager at Carlton Mitre Hotel, responded to this review
19 March 2012
Thank you for your comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Top Contributor
57 reviews 57 reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
“Location location location!”
4 of 5 stars Reviewed 15 January 2012
1
person found this review helpful

We stayed in this hotel every time we visited the UK on Home leave - were upgraded to a suite with a view directly onto the palace! Wished we could have stayed a week! Beautiful riverside location - great VIEWS from the restaurants. Unfortunately the food and service at the restaurants was poor. Couldn't believe just how mediocre it was - they didn't really try. Stay at the hotel and eat next door at Blubeckers!

  • Stayed February 2011, travelled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Jan E about Carlton Mitre Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antony Levin, General Manager at Carlton Mitre Hotel, responded to this review
19 March 2012
Thank you for your comments. Sorry we let you down on the Food and Beverage front, your feedback will be shared with my team and we will hope to improve our service levels. Hope to see you back soon.
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UK
Senior Contributor
37 reviews 37 reviews
Reviews in 30 cities Reviews in 30 cities
29 helpful votes 29 helpful votes
“Pretty good”
4 of 5 stars Reviewed 31 December 2011
3
people found this review helpful

Stayed (for second time, and will use gain) while visiting family nearby. Bang opposite Hampton Court, right on the river and lovely to have breakfast looking over it. Parking not really an issue.
Rooms can have creaky ceilings and strange plumbing noises and even in winter with noisy a/c the room was a bit warm. Even so room was well equipped and comfortable.
Every single staff member was friendly and attentive.

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask jmwb about Carlton Mitre Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antony Levin, General Manager at Carlton Mitre Hotel, responded to this review
19 March 2012
Thank you for your comments. Creaky floor boards are indeed part of the charm and common in building from the 1600's. Pleased you enjoyed your stay with us.
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Cartmel, United Kingdom
Contributor
14 reviews 14 reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“Pleasant Surprise”
4 of 5 stars Reviewed 29 December 2011
1
person found this review helpful

Good quality hotel, quaint furnishings and excellent room facilties. Parking is an issue and it can be busy at time with buisness parties. However, staright across the road from Hampton court palace and easy access to rail links for the city.

  • Stayed September 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Brunocummings344 about Carlton Mitre Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antony Levin, General Manager at Carlton Mitre Hotel, responded to this review
19 March 2012
Your commenst about the car park is fully justified, with only 14 bays its first come first served. 250 bays available across the road at the station. Thank you for your commenst.
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Banbury, England
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
“Perfect for Hampton Court”
4 of 5 stars Reviewed 6 December 2011
3
people found this review helpful

The Mitre hotel is a very old, "traditional" style hotel that makes the most of being opposite the main entrance to Hampton Court Palace and being on the banks of the Thames.
Was slightly worried about parking, having looked at previous reviews, but there were a few spaces when we arrived on the Friday evening so double-parked and left keys at reception. The guy on reception was very welcoming and check-in was quick. Only snag was that having booked a room for 3 people there was no extra bed. This was swiftly resolved and we ended up in a slightly larger room with a sofa-bed which was great. We liked the free mini-bar and although the decanters of complimentary spirits weren't full, there was plenty for a couple of drinks of an evening. The Bathroom was spacious, clean and had a decent shower, although overall it felt slightly tired. Beds were comfortable and not too much noise from other rooms; being an old hotel it comes with creaking floorboards. On arrival we were warned about a wedding on the Saturday night, and it might be very noisy as the reception room was just below our window, but they promised it would end at midnight. The music was very loud but it ended abruptly at 11:30 and we had a very peaceful night.
Breakfast was included in the Historic Package, as were open tickets to Hampton Court, and it was a pretty standard buffet type offering. However there were no alternatives for vegetarians, which was a bit disappointing. You could get a Smoked Salmon and Cream Cheese bagel to order along with eggs cooked to order which was a bonus.
No free Wi-Fi was a bore - but I managed to find a BT-Openzone/BT-Fon access point so it wasn't really a problem.
We didn't eat at the main restaurant - opting instead for the Square Olive just over the Bridge - see other review - and Zizzi another night.
Checkout was quick and efficient and there were no un-expected extras,
Overall a really relaxing weekend break, with the hotel being a great base for visiting Hampton Court and dining out.

Room Tip: Try to get a room overlooking the Palace or the Thames. Anne of Cleves had the Sofabed and overlook...
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  • Stayed November 2011, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask sp0000 about Carlton Mitre Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antony Levin, General Manager at Carlton Mitre Hotel, responded to this review
19 March 2012
Thank you for your review. I can now add that wi-fi is complimentary throughout the hotel as a resident.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Carlton Mitre Hotel

  • Carlton Mitre Surrey
Address: Hampton Court Rd | Hampton Court, KT8 9BN, England
Price range (per night):* INR10,979 - 21,568

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