I stayed here for 2 nights to visit relatives in my home town. I've never experienced anything quite like it!

It's very centrally located and the location was ideal for my purposes. Whilst it's not really cheap, it was the cheapest I could find in the town for the nights of my stay, so I booked on-line. They took the payment 24 hours before arrival and then sent details of the entry codes for the front door of the Guest House and my room by e-mail. (Naturally I didn't read this, so arrived and couldn't get in, so had to phone to get the codes I needed- but I agree that is my own fault)!

Having gained entry, I then found there are no staff on duty, so you effectively check yourself in and have to work out where your room is and then gain entry yourself- moving about so the sensors on the lights don't go off while you're opening the door. Once in, my room was clean, fairly spacious, basically equipped and had a comfortable bed. The whole experience was very clinical and soul-less.

My room overlooked the fairly busy street, so it doesn't get quiet until late and traffic starts about 6 a.m. I could cope in the winter with closed windows, but can't imagine what it's like in the summer.

The shower worked fine, but has no adjustment, so you have to wear the provided shower cap if you don't want wet hair every time you use it.

In the morning, you go down to the basement for breakfast and there I met the only member of staff I saw in the 2 days I was there- the chef/ waitress/ cleaner. There is an adequate range of cereals and a nicely cooked breakfast (but it doesn't include Powter's beautiful Newmarket Sausages- shame given that you're in Newmarket)!

As my elderly mother lives in the town in a home that has nowhere for me to stay, I shall be visiting Newmarket frequently and will need accommodation. However, I would only use Ashley House again if there was nothing else available in a comparable or cheaper price range. They'll have problems when the new Premier Inn opens next year!

A bit of weird experience, I thought it was going to be staying at an upmarket B & B in a traditional Georgian house. In fact the only Georgian bit is the façade. Beyond the front door it is like a travel lodge but you never meet anyone other than the kitchen staff who were friendly enough but a bit scatty.
Room was okay and the breakfast was quite good - especially the sausages.
Not a place to go if you want personal attention and period charm

I stayed in Ashley house for one of the evening races and found it an excellent hassle free place to stay. Our door codes were e-mailed promptly after payment. The hotel was clean, comfortable and modern. Would recommend!

Recently visited Newmarket for a weekends racing and treat for my husbands birthday we stayed at Ashley house and paid £110.00 and had high expectations for this price. WRONG on arrival there was one teabag on the tea tray, no parking. Cheap pine furnishings.
The next morning the breakfast room was to small to accommodate the guests staying there and we were asked to come back when space was available, there are 9 rooms here with 3 breakfast tables. That evening when returning back to the room it had not been serviced , we left our room at 10:00 and came back for 30 minutes at 11:00 however our take away wrappers from the previous evening were still left in the bin. Dirty cups , bed unmade and damp towels. The remote control was not working, needed new batteries I guess as a comment made in trip advisor in May. No bin in the bathroom no chain on the plug to basin in bathroom. Overall extremely poor value for money. This establishment is run purely for profit making purposes there is no service to the customer it gets 0/10 from us.