My family (wife and two kids) and I stayed at Ashley house for two nights while visiting family in Newmarket. We found the whole experience brilliant, after booking direct over the phone I the room was the same. The room was spotless, tidy and comfortable with good en suite facilities. In the morning we went downstairs for breakfast, our breakfast orders were taken and our breakfasts were quickly delivered! The breakfasts were well cooked and tasty. In conclusion the whole stay was completely trouble free and we enjoyed it. However, be prepared to not see any staff until breakfast as there is no reception or staff (which suited us fine!)

I stayed here for 2 nights to visit relatives in my home town. I've never experienced anything quite like it!

It's very centrally located and the location was ideal for my purposes. Whilst it's not really cheap, it was the cheapest I could find in the town for the nights of my stay, so I booked on-line. They took the payment 24 hours before arrival and then sent details of the entry codes for the front door of the Guest House and my room by e-mail. (Naturally I didn't read this, so arrived and couldn't get in, so had to phone to get the codes I needed- but I agree that is my own fault)!

Having gained entry, I then found there are no staff on duty, so you effectively check yourself in and have to work out where your room is and then gain entry yourself- moving about so the sensors on the lights don't go off while you're opening the door. Once in, my room was clean, fairly spacious, basically equipped and had a comfortable bed. The whole experience was very clinical and soul-less.

My room overlooked the fairly busy street, so it doesn't get quiet until late and traffic starts about 6 a.m. I could cope in the winter with closed windows, but can't imagine what it's like in the summer.

The shower worked fine, but has no adjustment, so you have to wear the provided shower cap if you don't want wet hair every time you use it.

In the morning, you go down to the basement for breakfast and there I met the only member of staff I saw in the 2 days I was there- the chef/ waitress/ cleaner. There is an adequate range of cereals and a nicely cooked breakfast (but it doesn't include Powter's beautiful Newmarket Sausages- shame given that you're in Newmarket)!

As my elderly mother lives in the town in a home that has nowhere for me to stay, I shall be visiting Newmarket frequently and will need accommodation. However, I would only use Ashley House again if there was nothing else available in a comparable or cheaper price range. They'll have problems when the new Premier Inn opens next year!

A bit of weird experience, I thought it was going to be staying at an upmarket B & B in a traditional Georgian house. In fact the only Georgian bit is the façade. Beyond the front door it is like a travel lodge but you never meet anyone other than the kitchen staff who were friendly enough but a bit scatty.
Room was okay and the breakfast was quite good - especially the sausages.
Not a place to go if you want personal attention and period charm

I stayed in Ashley house for one of the evening races and found it an excellent hassle free place to stay. Our door codes were e-mailed promptly after payment. The hotel was clean, comfortable and modern. Would recommend!