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Holiday Inn Express Stafford M6 Jct. 13 – reviews, photos

3.0 of 5
Acton Court | Acton Gate, Stafford ST18 9AR, England
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Holiday Inn Express Stafford M6 Jct. 13
Ranked #4 of 10 hotels in Stafford
4.0 of 5 stars 78 Reviews
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78 reviews from our community

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Date Rating
Deer Park, Washington
Contributor
14 reviews 14 reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
“Mind-boggling internet prices”
3 of 5 stars Reviewed 16 January 2012

£15 for 24 hours of internet?!?!

Bought this stay through hotwire and the internet was listed as being included. On check-in, turns out that the internet is only complimentary in the lobby, and in the rooms costs £15 per 24 hours. Really? I'm writing this review now on my gold-plated (but strangely, slow) internet connection from my room at the hotel.
The hotel is right next to the M6 motorway, and the motorway noise is quite noticeable but not extreme. The hotel was easy to find, seems clean and generally "fine".

I'm sorry to harp on about the £15 internet per day but honestly I try to only stay places with internet included, then to be subject to this outrageous overcharging adds insult to injury.

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask christ0fu about Holiday Inn Express Stafford M6 Jct. 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew Sanders, General Manager at Holiday Inn Express Stafford M6 Jct. 13, responded to this review
8 February 2012
Dear Reviewer

Thank you for your recent review of the hotel. I am sorry that you where sold a package by a third part channel that you did not feel was correct. We do offer complimentary wifi in our public area which is unlimited however in our bedrooms we do charge for internet use unless you buy an all inclusive package at the hotel’s own website which would you give you the freedom to use in the room also.

I am surprised that you have encountered internet issues in regards to speed. I have asked our provider to look into this for me.

Thanks again for your review.
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Stepps
Senior Contributor
21 reviews 21 reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
“Very good stop off M6”
4 of 5 stars Reviewed 12 January 2012

This hotel located just off the M6 offers good value for money. The check in was quick and efficient. The bedroom was compact with a good en-suite shower room and toilet. The large comfortable bed was excellent and even though the room was on the side facing the motorway there was no discernible traffic noise. The breakfast room was bright and large enough for the size of the hotel and the complimentary self service breakfast was very good. The car park has a security barrier and there is a pub offering evening meals just across the road.

  • Stayed September 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask SkyeStepps about Holiday Inn Express Stafford M6 Jct. 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew Sanders, General Manager at Holiday Inn Express Stafford M6 Jct. 13, responded to this review
8 February 2012
Thank you for your review of the Holiday Inn Express Stafford. I am glad that you found the hotel and it’s facilites to be of the standard you would come to expect from us. I am glad that the check in experience, the breakfast the clean room and minimal noise from the motorway all contributed to you having a great stay.

I do hope you will recommend to friends to and family what a great hotel this is and I hope to welcome you back in the near future.

Thank you for your reveiew.
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London, United Kingdom
Top Contributor
59 reviews 59 reviews
Reviews in 31 cities Reviews in 31 cities
20 helpful votes 20 helpful votes
“Good service, clean, modern hotel, excellent value for money.”
4 of 5 stars Reviewed 5 January 2012

Stayed here midweek, booked via the internet for a rate of £68 inclusive of breakfast AND WiFi, that seems great value to me. Better rate still of only £58 if you don't need internet.

Rooms are standard format for recent Holiday Inn Express hotels, so offer small open hanging space, tea/coffee etc, desk, sofa and flat screen TV with good selection of channels. The double bed was comfortable too. Bathroom is small but perfectly adequate, with good shower but no bath. The heater in my room worked fine, and as far as I could tell was working all night. There is also a lift to all floors.

Rooms at the front of the hotel overlook the A449 (not the motorway as suggested in an earlier review) and traffic whilst audible was not a significant problem and didn't cause any difficulty sleeping.

Breakfast is again standard HI Express fare, so perfectly adequate but not for connoisseurs of the full English cooked breakfast.

Very convenient for M6 of course, being only yards from junction 13. Price very similar to Premier Inn brand, but better facilities and much better value especially if you take the WiFi inclusive rate and considering breakfast is included.

Room Tip: Contrary to an earlier review, there were no steps up or down to any of the rooms on the first floor...
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  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask travellerfrom203 about Holiday Inn Express Stafford M6 Jct. 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew Sanders, Manager at Holiday Inn Express Stafford M6 Jct. 13, responded to this review
8 February 2012
Dear reviewer

Thank you for your review, i am glad that you have found the hotel to be what you expected. We always look to achieve the result that we have had with your stay as, as guests you are the most important people to us. Its great to see that all the aspects of your stay were good.

I do hope that you will continue to use Holiday Inn Express for all your future hotel needs.

Thanks again.
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Preston
Contributor
19 reviews 19 reviews
Reviews in 14 cities Reviews in 14 cities
45 helpful votes 45 helpful votes
“Good value”
3 of 5 stars Reviewed 17 December 2011

We stayed here for one night as a stopover,the rooms was pretty large and very nice

There was a pub across the way, it did stop serving drinks around 10.45... so we returned to the hotel. Could not fault the service it was very good.

However was awoken about 7.30 am with what i assume to be deliveries via cages below our room which woke me up (was quite a racket). I had been worried about potential noise from the motorway, which was not an issue at all.

As others have said breakfast is plentiful, scrambled eggs, sausage, beans etc, which for what we paid was pretty good value.

Overall a nice stay except for the disruption in sleep.

  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Skipsea
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Lack of towels!”
3 of 5 stars Reviewed 5 December 2011

We stay quite frequently at this hotel while visiting family and generally enjoy our stay, finding the beds comfortable and the surroundings pleasant enough.
However, a couple of gripes on this latest visit. We had a twin room yet found only one hand towel in the bathroom even though there were two bath towels. We stayed three nights and I had to request a second hand towel twice, not bothering on the third night as we used the bath towels instead.(the one we DID have on this occasion had as many holes in it as Swiss cheese) I mentioned this lack on checking out and was told that this was a new policy! Why??? To cut back on costs. I pointed out that this was not a hygienic arrangement and that We don't share towels at home let alone in an hotel. I was assured that my comments would be passed on.
While I am writing this, I might mention that we enjoy the continental breakfast and don't really find the sausage, beans & eggs addition necessary (I'm sure others love it) but do really miss the cheese to go with the bread rolls! Please consider bringing this back.
If you do stay here and find you are missing, do please mention it to the reception staff, otherwise this sorry state of affairs will continue.

Room Tip: 105 is directly above reception so there may be more noise.
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  • Stayed December 2011, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask WendyB1952 about Holiday Inn Express Stafford M6 Jct. 13
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Additional Information about Holiday Inn Express Stafford M6 Jct. 13

  • Stafford Holiday Inn Express
  • Holiday Inn Stafford
  • Stafford Holiday Inn
Address: Acton Court | Acton Gate, Stafford ST18 9AR, England
Price range (per night):* INR3,957 - 6,186

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Holiday Inn Express Stafford M6 Jct. 13
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