I was taken to Wells, Somerset for a Birthday treat and we stayed at the Swan Hotel. The location was perfect right in the centre opposit the Cathedral gardens. The room was delightful and bathroom spacious, breakfast is buffet first course followed by a delicious cooked course which was not the usual greasy fry up. The hotel has it's own car park which is a definate plus
We decided to eat at the hotel in the evenings purely for convenience it was a good choice all my meals were delicious my partner didn't like one of the soups.
The main shopping street is just around the corner and the twice a week market at the end of the road.
The cathedral is well worth a visit it is like a tardus having all these little rooms hidden away
Wookey hollow, Cheddar Gorge, Clarkes Shopping village, Street, are all close and worth a visit.
Finally but most importantly the staff are tremendious every one of them ready to help, assist and give a happy, pleasant service.
We shall return it's like going home.

I had had a bad Sunday lunch experience at the Swan a few years ago so was a bit reluctant to return but was persuaded by some good reports. I went in a party of ten and was immediately impressed by the helpfulness of all the staff in the bar with drinks and menus. When we got to the table the good experience continued, the starters came promptly and were unanimously approved of. I had the pork for my main course which came as 2 half inch thick slices, it was consequently a bit tough so I didn't enjoy it, I did point out to the waitress that roast pork traditionally comes in thinner slices and not like sirloin steak and she said she'd pass it on. Other than that the vegetables were cooked nicely and everybody agreed that the service was excellent. It's apparent that everybody at the Swan is making an effort to look after their customers and I recommend it.

We had a superb room with an excellent 4 poster bed and stunning views of the cathedral. The room's furnishings matched the traditional atmosphere of the hotel and the bed was wonderfully comfortable. It has a position at the very heart of wells with its front overlooking the front of the cathedral.

The only blemishes were small niggles but... the bath had a rain head shower, excellent, except for me at 6'3" it was only as high as my eyebrows. In addition the cold tap of the bath was unscrewing and the radiators in bathroom and main room desperately needed bleeding; both only provided heat from the bottom couple of inches and gurgled loudly when the heating started. Also there was no mention at booking that some of the public areas, including the lounge, were being refurbished as we stayed.

A great room with a great view only slightly let down by a few plumbing details. Get a new plumber and warn me of work being done and it would have been full marks.

friendly staff, fab views of the cathedral, excellent breakfast and lots of olde world atmosphere complete with log fire and contemporary comfort.