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The Dunster Castle Hotel – reviews, photos

4.0 of 5
5 High Street, Dunster TA24 6SF, England
Hotel amenities
The Dunster Castle Hotel
Ranked #2 of 4 hotels in Dunster
4.0 of 5 stars 60 Reviews
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60 reviews from our community

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Date Rating
Witney, United Kingdom
1 review
“Enjoyed every minute of our 4 night stay. Good value, great staff.”
4 of 5 stars Reviewed 11 June 2011

My wife and I wanted a mid-week break in this beautiful part of the world.We stayed 4 nights at this Hotel and, without doubt, we will be back. The room we had was small but supplied everything we required. It was spotless, quiet and very cosy. The shower in our en-suite was powerful and hot. It really was home from home. We were made to feel very welcome and, believe me, we were well fed. The breakfast is substatual and well presented. The staff were very professional and gave us the impression nothing was too much trouble. Dunster has some very good resturants. Our favorite was "cobblestones" just across the road from the Hotel.

  • Stayed June 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Tonyisted about The Dunster Castle Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Senior Contributor
36 reviews 36 reviews
Reviews in 29 cities Reviews in 29 cities
27 helpful votes 27 helpful votes
“High expectations but only average delivery”
3 of 5 stars Reviewed 3 June 2011

This was last minute idea for us to celebrate our anniversary, so happy to pay for the most expensive room, Conygar. Location wise the hotel is well situated with handy car parking behind, although a tight squeeze.
Reception is the Cellar Bar, a good indication this is an Inn not the 4 star hotel it purports to be. Bar manager was ok and took us up to the room, pointed out one key for the room and the other for the front door. Sadly forgetting to mention the lock needed replacing, the door jamb and lock had been forced open at some point. One key (wrong one as it turned out) seemed to lock the door so we used that one. However, it didn’t open the door and jammed up when we came back to the room. The bar manager quickly fixed this, or so we thought. Next morning when we tried to go down for breakfast the lock didn’t budge (clearly a fire hazard). Although there are phones in the room there was no card or information pack on how to use the phone system. No major worry with a mobile phone. I called the hotel for help to get out. A woman answered who was very cheery and helpful, letting us out and said the lock would be replaced later that day, after we left. She also served breakfast and conducted the checkout!
Breakfast was well cooked and presented, although perhaps a bit sparse for some with big appetites. The breakfast room/Restaurant was fine, although tables (without table cloths) had a lot of varnish peeled away.
The room was a good size but was a disappointment. The TV was too small for a quality room of this size. One packet of biscuits seemed a bit tight too on the beverage tray, which for this price should have had filter coffee or a coffee machine rather than just instant. The carpet has suffered from staining as had the bed spread, so not so good close up. This may have been why the W “shoe tray” was placed in the room to put shoes on (first time for me). Some paint peeled off the windows which added to the lack of quality feel. The bed was good and so were the furnishings. The bathroom was a very average but functioned well, apart from one lug falling off a bath tap and the flush falling off the WC (screw missing).
The bar was nice and ale good, although the damaged glass door panel was a bit off putting (the unreinforced leaded glass has no protection as customers push the door open, shame really). Beer garden looking towards the church was nice with the evening sun, if you don’t mind the walk up the concrete ramp.
I guess demand and not quality justifies the price, shame.

  • Stayed May 2011, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorset, England
Senior Contributor
23 reviews 23 reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
“Great location, friendly and welcoming staff”
4 of 5 stars Reviewed 29 May 2011
1
person found this review helpful

Located on the High Street of this charming village, this hotel provided a very good place to stay.Excellent position to explore Exmoor, plenty to see in Dunster as well. The staff, without exception, were friendly and helpful, the food was very good, and the hotel has it's own car park. Our room was fine, but not soundproof, so light sleepers need beware of traffic noise and of other residents coming and going. Lots of choice for places to eat in Dunster.

  • Stayed May 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask P&J1996 about The Dunster Castle Hotel
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Bristol, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Nice, but not four star”
3 of 5 stars Reviewed 21 March 2011
2
people found this review helpful

If you think of the place as superior pub accommodation, you'll be fine. But a four star hotel it ain't.

  • Stayed March 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Velopraeceptor about The Dunster Castle Hotel
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Taunton UK
Senior Contributor
28 reviews 28 reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
“Gem!”
5 of 5 stars Reviewed 18 March 2011
1
person found this review helpful

Stayed for one night in the Conyger Room. The room is large with all mod-cons. if you are planning a special break it would be ideal.
We ate in the resturant, the food and service was top quality, with a fine choice of wines.
The hotel is located in the centre of this wonderful village, it has free parking to the rear.

  • Stayed March 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about The Dunster Castle Hotel

5 High Street, Dunster TA24 6SF, England
Price range (per night):* INR4,458 - 11,257

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